VENDOR REVIEW JEEP review

Maud1

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Just want to let everyone know my experience with JEEP.

  1. I ordered T30 from mollyjeep on the 15th of September.
  2. Recieved tracking on the 18th September.
  3. Recieved package on the 28th September..., it wasn't T30, it was L-glutathione.
  4. Contacted Molly on the 28th September, they expressed genuine concern and apologised.
  5. They told me I wouldn't need to pay for anything as this was their mistake and they would rectify the situation right away and get back to me with a new tracking number.
  6. September 29th. Molly got back to be with a new tracking number.
  7. Yesterday, I recieved the T30.
As for the above dates - I have changed them so no identifiable information can be scrapped by dishonest actors - but they're accurate for illustration.


Honestly, this level of customer service rivals any I've ever come across.
I want to thank this forum, and its members, for being a great screening tool for individuals like me, who will take risks regardless if it's here or not.

I got burned by SSA, however, I don't believe that to be a fault of SSA -rather the nature of the business.

I know that I, personally, can trust Jeep now, however, I also know that there may come a day when they will be forced closed and I accept that.
It is a risk and I'm grateful to have this community to let me tag along.

Also, WTF is L-glutathione, and would you feel guilty dumping it in the bin?
 
Just want to let everyone know my experience with JEEP.

  1. I ordered T30 from mollyjeep on the 15th of September.
  2. Recieved tracking on the 18th September.
  3. Recieved package on the 28th September..., it wasn't T30, it was L-glutathione.
  4. Contacted Molly on the 28th September, they expressed genuine concern and apologised.
  5. They told me I wouldn't need to pay for anything as this was their mistake and they would rectify the situation right away and get back to me with a new tracking number.
  6. September 29th. Molly got back to be with a new tracking number.
  7. Yesterday, I recieved the T30.
As for the above dates - I have changed them so no identifiable information can be scrapped by dishonest actors - but they're accurate for illustration.


Honestly, this level of customer service rivals any I've ever come across.
I want to thank this forum, and its members, for being a great screening tool for individuals like me, who will take risks regardless if it's here or not.

I got burned by SSA, however, I don't believe that to be a fault of SSA -rather the nature of the business.

I know that I, personally, can trust Jeep now, however, I also know that there may come a day when they will be forced closed and I accept that.
It is a risk and I'm grateful to have this community to let me tag along.

Also, WTF is L-glutathione, and would you feel guilty dumping it in the bin?
search glutathione on this forum, it's got big fans
 
This is very honest. Thanks for sharing. I actually bought from them twice now but I was dumb enough not to even have received anything from them yet. The first order I got the tracking number the next day, and the item is saying "despatched" but the second order there's no tracking number because one of the items is out of stock which I knew about anyway.n

They've been very patient with me and I changed my first order 6 times with no extra cost.

Paying is a nightmare because of crypto. I never used crypto before but they let me pay in small amount to test it, and they got all.

Response time has been hours so I'm happy with that.

I can't speak for anything else because I've not received anything yet, it's only been a week when I placed my first order but I don't think I'll get it this week. I'm reading people saying between 12 days to 3 weeks but as long as I get it I'm on no rush.

Ultimately, I still feel suspicious about this and at times I think I'm going senile here because I wouldn't buy anything else blindly like this, yet I'm buying something that I don't know, from someone I don't know, using a currency I can't get back.

I'll be trying other vendors particularly ones who have more transparent methods of payment.

Hi all

Just an update on my previous entry because I can't edit it.

So, the package arrived today, all as expected. Well packaged and beautiful.

So my order took 7 days from order to arrival.

If I can share photos please see them attached. The photos only shows the colour caps, batch numbers and the screenshots of the parcel journey in case there's any doubt about my review. I've redacted for confidentiality, but I'm hoping it is still ok. If for some reason the photos are not allowed, I ask the MODS here to let me know and give me a chance to correct. I'm only learning how to use this, and I mean no harm, neither I'm biased.

I've also received the tracking number for the second order I've placed this week, 2 days later. I will be placing a new order soon because some items I want were oos.

So far I'm happy with Jeep, all very transparent. Molly has been very patient with my constant changes in my orders. She's never messaged me unsolicited at all and only replied promptly when I message her. On my second order I changed the item because one unwanted was oos and I had paid for the other. My new order was around $8 more expensive and Molly was waiving this cost. But it was not needed because I ended up ordering something else so my order was $80 extra for me to pay. No issues at all.

I can't complain but I've not ordered much, so it can only change in the future if anything is messed up. However I've been guaranteed that if my package is lost or retained in customs, I get a reshipment at no cost. I've checked with people on discord and it seems to be true.

Only time will tell.

Can't compare to other vendors but so far in all my search Jeep has been the only one I can actually understand their process. The other ones I can't even verify if they TG or discord accounts are real. So I'm sticking with Jeep for now, unless they really disappoint me badly.
 

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