SassyPants
Member
Taken from telegram and sharing here
During a second round of testing, where we randomly select a member’s product for retesting, the BPC tablets were found to contain Teso instead.
Jano test below:
[https://janoshik.com/tests/49535-BPC_Tabs_500mcg_Rd2_L9K4RB8TNPCZ ](https://janoshik.com/tests/49535-BPC_Tabs_500mcg_Rd2_L9K4RB8TNPCZ)
**What We Know So Far:**
All Teso orders shipped prior to July 20 are confirmed to be correct. At that time, there were no other tablets in the domestic warehouse, so no mix-up could have occurred. We are currently working to identify where the error happened and will provide updates as we gather more information.
**What We Will Do:**
Out of an abundance of caution, we have pulled all tablet products (except 5a1mq due to the ability to identify it by its color) from our store. For any members potentially affected by this mix-up, we will be notifying you via email and issuing refunds via store credit. Additionally, we want to reassure you that a new inventory management system with improved controls and processes has been implemented to prevent this from happening in the future.
We deeply apologize for this error and appreciate your patience as we work to identify affected members and issue the refund via store credits.
Thank you
During a second round of testing, where we randomly select a member’s product for retesting, the BPC tablets were found to contain Teso instead.
Jano test below:
[https://janoshik.com/tests/49535-BPC_Tabs_500mcg_Rd2_L9K4RB8TNPCZ ](https://janoshik.com/tests/49535-BPC_Tabs_500mcg_Rd2_L9K4RB8TNPCZ)
**What We Know So Far:**
All Teso orders shipped prior to July 20 are confirmed to be correct. At that time, there were no other tablets in the domestic warehouse, so no mix-up could have occurred. We are currently working to identify where the error happened and will provide updates as we gather more information.
**What We Will Do:**
Out of an abundance of caution, we have pulled all tablet products (except 5a1mq due to the ability to identify it by its color) from our store. For any members potentially affected by this mix-up, we will be notifying you via email and issuing refunds via store credit. Additionally, we want to reassure you that a new inventory management system with improved controls and processes has been implemented to prevent this from happening in the future.
We deeply apologize for this error and appreciate your patience as we work to identify affected members and issue the refund via store credits.
Thank you