AURORA 🚨 IMPORTANT INFO: ALL COLLECTED HERE!

AURORA

Shenzhen Aurora Biotechnology Co. (AURORA)
🏅 Premier Sponsor 🏅
Member Since
Oct 27, 2025
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Location
Shenzhen, China
China

AURORA Official Information Thread​


First of all, thank you all for your attention and support for AURORA. We have launched this dedicated thread to publish all the key information you care about, including but not limited to emergency announcements, ordering guides, COAs, price lists, after-sales policies, shipping arrangements for different countries, and more.

Our previous Discord and Telegram groups were nuked. Links to our new groups are as follows:

Telegram: https://t.me/+7Z6BCbooyrczNWM0

Discord: https://discord.gg/stwpANvV

The groups are still under reconstruction. Thank you for your patience as we gradually add more content.

⚠️ Important Reminder:

Stay alert to scammers — safety first at all times.

We never recommend placing orders directly via Discord, as all customer scam incidents have happened on this platform.

We are very busy and will never reach out to you via DM proactively. Anyone who messages you first is a scammer.



📞 Contact Information​


CN Warehouse & Large Overseas Orders​


WhatsApp: Joey +44 7907374309

Email: [email protected]

Telegram: +44 7840 240746

US Warehouse / AU Warehouse / EU Warehouse​


Caroline’s Contact Info:

Telegram: +258875289999

WhatsApp: +258875289999

Email: [email protected]



🛒 How to Order​


📝 Order Information
  • Product Name and Quantity
  • Your Full Name
  • Shipping Address (full address, city, state, country + postal/zip code)
  • Valid Phone Number
  • Payment: Specify your preferred crypto
💳 Accepted Payment Methods
  • BTC
  • TRON Network: USDT / TRX
  • ETH Network: USDT / USDC / ETH
  • SOL Network: USDT / USDC / SOL / PYUSD



🚚 Shipping Terms​


Normal Shipping (7–15 days)​

  • Free shipping for orders over $600
  • Shipping fees for Bac water are calculated separately

Premium Shipping (FedEx Express, 6–8 days)​

  • Starting from $60 USD
  • Duties borne by the consignee (approx. USD 10–15)



📄 COAs (Lab Test Results)​





🛡️ Guarantee & After-Sales Service​

  1. Product purity ≥98%, filling rate ≥90%.
  2. We only recognize test reports issued by Janoshik. If a Janoshik report confirms the product fails to meet our advertised specifications, we will arrange reshipment or a full refund.
  3. If you do not receive your package (excluding package theft due to delayed pickup after delivery or incorrect recipient address), we will arrange reshipment or a refund.



Price List:Catalog.webp

 
BNB has now been added to our list of accepted payment currencies.
 
We have official holidays from the 4th to the 6th of this month (Beijing Time). We will keep accepting orders as usual during this period, and all packages will start shipping on the 7th.
 
Based on customer feedback and internal testing data, the pH level of our BAC product is unstable and fluctuates within the normal range. Products including Tesa, CJC, AOD, and CJC/IPA are highly sensitive to pH. There is a certain risk of gelling when mixing them with our BAC.


Please avoid reconstituting the above products with our BAC.
 
🚨 Important Announcement

Dear Customers,

Due to recent strict inspections on sensitive cargo exports from China, logistics providers have temporarily paused operations for 5 days to monitor the situation.

You may still place orders as usual during this period. Once logistics services resume, we will ship all orders in the order they were received.

Thank you for your understanding.
 
Is that why the TG account was just deleted, right after I sent a trial payment?!
Joey's Telegram account has just been frozen, but the group is still available. Regulations have been extremely strict lately. Please contact Joey via WhatsApp and email.
WhatsApp: Joey +44 7907 374309 Fast Response
Email: [email protected]
 
# Important Notice
Recently, cases of turbidity have occurred when reconstituting Reta with our BAC. If you encounter this issue, please stop using it immediately and purchase Hospira BAC to reconstitute Reta. If your order only contains Reta and BAC, we will provide an equivalent compensation for the BAC and one vial of turbid Reta in your next order.
 
It is recommended to test the pH of our BAC with test strips before use.
The pH for reconstituting Reta should be maintained at around 7.
Cloudy Reta can be fixed by adding phosphate buffered saline (PBS). Another vendor confirmed that the manufacturer rushed this batch, and salts were somehow introduced, which messed up the pH. As little as 0.2 mL of PBS can fix the problem. If you used 3 mL of BAC, you will need to transfer the solution to a larger vial.
 

May Day Holiday Shipping Notice​



Dear valued customers,


As China’s May Day holiday is approaching, all orders submitted from April 29 to May 5 will be shipped in bulk starting on May 6.


You may continue placing orders as usual throughout the holiday. Please kindly note that message replies will be slightly delayed. All orders will be dispatched sequentially in the order they were placed.


📦 US and Australia warehouses will maintain normal shipping services during this period.


Thank you for your understanding and support.
 
China warehouse inventory updated , X means out of stock currently
Catalog inventory.webp
 
This is a good conversation. Why does discord do that to some servers but not others?
 
Menu 6:3rd.webp
CN warehouse price list and inventory updated, items in stock marked with ✅
 

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