Your responses to these customers greatly relieved me at this particular moment.
I ordered 2 kits from your October GB promo for BROWN top Tirz 30 mg. Transit time was longer than usual, but no worries.
However, when I opened the package, not only were they NOT brown tops (they are what I would call
golden/yellow?) but I can find
no SKU and
no serial number on the outer or inner packaging.
I have always worked with Irene by email, and reached out to her for guidance on identifying these vials. I included many photos of the mailing package and "cosmetic" boxes inside with vials.
I received a quick reply from a rep named Jessica last evening (my time), who requested the "tracking number" for my order – which I sent her this morning.
She also said there might be handwritten information on the package. I replied that there are no handwritten notes anywhere, and no added sticker label with a code like there were on previous orders.
This is the first time I've had any concern with a QSC order, and it's disconcerting that it seems maybe my rep Irene might be gone (?).
All of this is to say,
@Qingdao Sigma, your replies to other members today were reassuring, and I am hopeful that my questions about these mysterious un-labeled golden/yellow-top vials will soon be answered by Jessica — or by you if she needs help
🙂