QSC buy Wise Suspended ACH transfer

[Katielobo]

Did anybody else receive this from Wise today or yesterday!
I had two Black Friday buys with QSC and used Wise for ACH transfer. Both are pending and one is suspended saying "sanction review as it may potentially violate international sanctions laws." I am not sure what is going to happen. They asked for the following;

• If [redacted by forum moderator] is a business — send us their full registered name ,address ,valid website and if any invoice document held.

 

[keangkong]

I’d ask the vendor how to respond.

 

[brentm]

Should really start using more modern methods of money/value transfer.

Ones without trusted third parties. 😛

They don't have any business asking who you are transacting with and demanding such documents. It's your money, spend it the way you want.

 

[echohunter]

Did anybody else receive this from Wise today or yesterday!
I had two Black Friday buys with QSC and used Wise for ACH transfer. Both are pending and one is suspended saying "sanction review as it may potentially violate international sanctions laws." I am not sure what is going to happen. They asked for the following;

• If [redacted by forum moderator] is a business — send us their full registered name ,address ,valid website and if any invoice document held.

It looks like the account QSC was using for their domestic source got flagged. When I tried to add them as a recipient, it wouldn’t even let me. I asked Tracy to give me another account and she gave me the account that I have sent to money before for their China source and that one worked fine.

 

[Jailbreak7]

several vendors got flagged (and blocked) by Wise.. QSC, SRY, and possibly some others as well.. I'd strongly recommend getting set up with stable coin (crypto)..

 

[keangkong]

Should really start using more modern methods of money/value transfer.

Ones without trusted third parties. 😛

They don't have any business asking who you are transacting with and demanding such documents. It's your money, spend it the way you want.

They don't have any business? I believe they're simply complying with US law.

 

[brentm]

They don't have any business? I believe they're simply complying with US law.

Cite the law. Or I call BS

 

[keangkong]

Cite the law. Or I call BS

The federal Anti–Money Laundering Act of 2020.

 

[brentm]

The federal Anti–Money Laundering Act of 2020.

Where does it say banks have unilateral authority to ask for..

"If [redacted] is a business — send us their full registered name ,address ,valid website and if any invoice document held."

 

[keangkong]

Where does it say banks have unilateral authority to ask for..

"If [redacted] is a business — send us their full registered name ,address ,valid website and if any invoice document held."

Without having read through the Act, I'm reasonably confident that the quoted language is not present.

I am a lawyer. However, this is way outside my area of expertise. In my 30 years of a lawyer, I have not ever worked on any legal issue involving money laundering or financial controls intended to prevent money laundering. I'm not going to read through the entire Act trying to find the provision. And I may not even be correct. Perhaps Wise is acting out of the goodness of its heart. But you're welcome to read through the Act.

 

[Garbo]

The federal Anti–Money Laundering Act of 2020.

Now THAT was impressive.

 

[Peevee]

I sent my wire to qsc Monday night, processed and “delivered to recipients bank” Tuesday but I’ve heard nothing. I’m very interested to see what happens with it tomorrow. Qsc hasn’t confirmed they have it and wise hasn’t said it was rejected. I’m just in limbo. I kinda suspect I’m just out $300

 

[nonyabizznez]

I sent my wire to qsc Monday night, processed and “delivered to recipients bank” Tuesday but I’ve heard nothing. I’m very interested to see what happens with it tomorrow. Qsc hasn’t confirmed they have it and wise hasn’t said it was rejected. I’m just in limbo. I kinda suspect I’m just out $300

Did they send you an address confirmation yet? That's usually all I get from them.

 

[Peevee]

Did they send you an address confirmation yet? That's usually all I get from them.

They didn’t send shit

I sent the wire confirmation and the wise tracking link and didn’t hear a thing back

 

[nccane]

Did they send you an address confirmation yet? That's usually all I get from them.

I get confirmations when ordering through email. Never through WhatsApp. The WhatsApp rep is straight business. Good luck getting more than 2 messages out of them.

 

[Peevee]

I get confirmations when ordering through email. Never through WhatsApp. The WhatsApp rep is straight business. Good look getting more than 2 messages out of them.

I emailed what’s his name several days ago, no reply. I probably won’t order from them again. The wise thing isn’t their fault but it could be justified to maybe, I dunno, confirm the ones that arrived? Special circumstances and all.

It isn’t enough money that I’m super concerned but would suck to be out

 

[nccane]

I emailed what’s his name several days ago, no reply. I probably won’t order from them again. The wise thing isn’t their fault but it could be justified to maybe, I dunno, confirm the ones that arrived? Special circumstances and all.

It isn’t enough money that I’m super concerned but would suck to be out

The supplier known for a lack of customer service, not providing customer service.

Haha, it sucks, but I dont expect any different. My order in October took forever due to wise/ach and that's when I finally switched to crypto. I use qsc alot, but have little expectations on the CS front. I expect 1. I order 2. It'll arrive eventually 3. It'll be cheap (i only order when they break price barriers)

 

[Peevee]

The supplier known for a lack of customer service, not providing customer service.

Haha, it sucks, but I dont expect any different. My order in October took forever due to wise/ach and that's when I finally switched to crypto. I use qsc alot, but have little expectations on the CS front. I expect 1. I order 2. It'll arrive eventually 3. It'll be cheap (i only order when they break price barriers)

I tried to use coinbase to send usdt but it was going to take a week to settle the funds. F coinbase

 

[exploitedworkerbee]

@Peevee They never do payment confirmation, so don't let that get you stressed. If Wise didnt complain about the wire then it's probably fine. Wait about 7 days from when Wise tells you the wire is done and ask qsc for the tracking, that will serve as confirmation. But this is a no news is good news situation.

 

[Qingdao Sigma]

I sent my wire to qsc Monday night, processed and “delivered to recipients bank” Tuesday but I’ve heard nothing. I’m very interested to see what happens with it tomorrow. Qsc hasn’t confirmed they have it and wise hasn’t said it was rejected. I’m just in limbo. I kinda suspect I’m just out $300

when it comes to wire transfers, no one is never out of anything

It's either successful, then processed

or unsuccessful, then returned.

Wise has been a pain in the ass to many buyers, and not only for us, but other sellers, looks like they are getting more strict in regards of suspected transfers for illegal purchases, so expect more and more censorship in the future.

Our bank accounts receive money without any issues, either from the successful wise wires, or from the regular bank transfers not linked to wise.

But we all know that in future, only crypto is the way. Time for everyone to start learning it to avoid this complications.

 

[H1n1vrz89]

I tried to use coinbase to send usdt but it was going to take a week to settle the funds. F coinbase

just buy from your debit card. funds get loaded into your account with-in minutes. i use Coinbase.
biggest pet peeve is when they accept usdt but only TRC-20 and not ERC-20... they kept pushing for btc... ugh dont want to use my btc right now.. QSC takes ERC, TRC, BTC, and i think ETH which is nice they have a variety of crypto to use.

 

[Jailbreak7]

I tried to use coinbase to send usdt but it was going to take a week to settle the funds. F coinbase

Two things - one is to establish the account in advance and even pre-fund it ahead of time so you're ready to go when a sale hits.. Another option is to get PayPal route (funded through a debit card) set up and then you won't have to wait a week for funds to clear... it's an option that works really well. There's a step-by-step guide for that and it works really well.

 

[Jailbreak7]

just buy from your debit card. funds get loaded into your account with-in minutes. i use Coinbase.
biggest pet peeve is when they accept usdt but only TRC-20 and not ERC-20... they kept pushing for btc... ugh dont want to use my btc right now.. QSC takes ERC, TRC, BTC, and i think ETH which is nice they have a variety of crypto to use.

Don't use USDT with Coinbase.. it's not an optimal choice at all. USDC is the winner, on Solana network... QSC takes both so it's not really an issue.. Solana network and USDC for the win when dealing with Coinbase..

 

[Peevee]

Two things - one is to establish the account in advance and even pre-fund it ahead of time so you're ready to go when a sale hits.. Another option is to get PayPal route (funded through a debit card) set up and then you won't have to wait a week for funds to clear... it's an option that works really well. There's a step-by-step guide for that and it works really well.

My other beef is the fees on coinbase were higher than sending a wire.

 

[Jailbreak7]

My other beef is the fees on coinbase were higher than sending a wire.

it is unfortunate... and not very obvious - Coinbase does not "like" USDT.. they much prefer USDC.. and hence the former will incur fees that the latter doesn't. On top of that, Coinbase does not support all networks for USDT (namely the cheap one - Solana).. so it's really a suboptimal choice, as you witnessed first hand. Not too late to switch gears, IMHO.. and I'd still say in the long run you wanna be all set up with the "right" stablecoin that has lowest fees..

When "done right," fees should have been between nothing and next-to-nothing... and I'll encourage everyone to ask questions (hopefully beforehand) if there's any doubt or obstacle..plenty of folks who know this stuff can jump in and help out in a timely manner.

 

[Peevee]

it is unfortunate... and not very obvious - Coinbase does not "like" USDT.. they much prefer USDC.. and hence the former will incur fees that the latter doesn't. On top of that, Coinbase does not support all networks for USDT (namely the cheap one - Solana).. so it's really a suboptimal choice, as you witnessed first hand. Not too late to switch gears, IMHO.. and I'd still say in the long run you wanna be all set up with the "right" stablecoin that has lowest fees..

When "done right," fees should have been between nothing and next-to-nothing... and I'll encourage everyone to ask questions (hopefully beforehand) if there's any doubt or obstacle..plenty of folks who know this stuff can jump in and help out in a timely manner.

Ah. Ok. Good to know for next time. Thanks

 

[Ms_Ery]

when it comes to wire transfers, no one is never out of anything

It's either successful, then processed

or unsuccessful, then returned.

That's not true!

I have over $600 dollars in transfers to QSCs bank made in early September that were never returned. I have sent multiple requests to QSC begging someone to alert the bank that I made an error--I chose "checking" instead of "savings." Tracy and crew have steadfastly refused, saying the money would be returned to my Wise account automatically.

It's been three months.After many, many messages and calls, Wise and Citibank say over and over again that the account holder (QSC) is the only one who can fix this and get my money sent back.

I even gave QSC the number to call! And they won't do it.

So yes, I am "out" a lot of money. And I would be grateful if you would stop spreading misinformation.

 

[Ms_Ery]

No...I don't think it's theft, because so far as I can tell, QSC never received my money. It's just in the ether somewhere in a Citibank cloud, and QSC can't be bothered to help me get it back.

I guess that's the chance I took on the grey market. But I'm not going to stand by and listen to Tracy say (repeatedly) that wire transfers with errors will be automatically returned. That's a lie, and he knows it is because I have written to them MANY times saying that my transfers have not returned and according to their own bank, they won't ever be returned until QSC tells them it's OK to send them back.

 

[keangkong]

No...I don't think it's theft, because so far as I can tell, QSC never received my money. It's just in the ether somewhere in a Citibank cloud, and QSC can't be bothered to help me get it back.

I guess that's the chance I took on the grey market. But I'm not going to stand by and listen to Tracy say (repeatedly) that wire transfers with errors will be automatically returned. That's a lie, and he knows it is because I have written to them MANY times saying that my transfers have not returned and according to their own bank, they won't ever be returned until QSC tells them it's OK to send them back.

While I agree that QSC didn't commit theft, if QSC doesn't fix your problem or at least attempt to do so, that would likely keep me from using Wise again. By the way, about 2 weeks ago I ordered from Wise and QSC did receive my money. While I haven't received my order yet, two weeks is not a lot of time. I didn't have any problem with Wise.

 

[MrsRoper_1977]

While I agree that QSC didn't commit theft, if QSC doesn't fix your problem or at least attempt to do so, that would likely keep me from using Wise again. By the way, about 2 weeks ago I ordered from Wise and QSC did receive my money. While I haven't received my order yet, two weeks is not a lot of time. I didn't have any problem with Wise.

I think someone should tag Tracy. This has go on too long.