Amopures email reply to me:
(I’ll keep ya’ll updated on my experience)
“Dear Valued Customer,
I have reviewed your order and confirmed with the company that the research products you received were internally tested before shipping, with no issues regarding purity or quantity.
If your test subjects experienced any discomfort (burning) from the “stinging” effect, we sincerely apologize. While this occurrence is extremely rare, it is a possibility seen across other suppliers as well. As the manufacturer, we can only guarantee the purity and quantity of the research products.
However, you are an important customer to us, and we truly care about your experience!
As an apology, I will make a request to the company for one of the following options:
1.A free replacement of the product you ordered (from a new batch).
2.Refund.
Please choose your preferred option!
Please also destroy your remaining vials.(Please provide photos or videos of the destruction)
Although most of our customers are satisfied with our products, we take every piece of feedback seriously. Specifically, we have thoroughly investigated concerns regarding any discomfort (burning) caused by the “stinging” sensation and have adjusted our formula to enhance the experience. We have not received any complaints about a burning sensation from recent batches, but rest assured that we will continue to monitor and address any concerns closely. Should you encounter any issues, please feel free to contact us so that we can assist you promptly.
We value your trust and appreciate your continued support as we strive to provide the best products. If you have any questions or need assistance, we are always here to help.
Sincerely,
Amo Team
NOTE:
These research products are intended as the research chemical only.
These research products are not drug, food, or cosmetic and may not be misbranded, misused or mislabled as a drug, food or cosmetic.”