Filing missing USPS claim

Optimistic3

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I had 2 vials shipped to me on Friday via USPS priority mail and it was supposed to have arrived Monday. When I looked Monday morning USPS already had initiated a missing package alert on it. It had made it to Greensboro, NC from Cali but no more updates since departed from facility there. I called and spoke to a rep and he said he honestly had no idea how it ended up going to mail recovery but that is where it’s at and I need to file a claim. He said generally packages don’t end up there unless the label is hard to read, package is damaged, issue with address, etc. I saw the package shipped to me via confirmation it was a flat rate box and label had the correct address on it and very legible.

If I file a missing claim like the rep said, what do I list as the contents that were in it?
 
I had 2 vials shipped to me on Friday via USPS priority mail and it was supposed to have arrived Monday. When I looked Monday morning USPS already had initiated a missing package alert on it. It had made it to Greensboro, NC from Cali but no more updates since departed from facility there. I called and spoke to a rep and he said he honestly had no idea how it ended up going to mail recovery but that is where it’s at and I need to file a claim. He said generally packages don’t end up there unless the label is hard to read, package is damaged, issue with address, etc. I saw the package shipped to me via confirmation it was a flat rate box and label had the correct address on it and very legible.

If I file a missing claim like the rep said, what do I list as the contents that were in it?
Good luck with that. Months later let us know how it works out.
 

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