Invoice for Customs Duty Fees?

[BLASIUS]

Unfortunately I ordered from SSA and the recently went dark in the last few days. They're not responding at all to anyone.

Did your shipment come from China directly to Italy as a single order?

I am asking to test my theory that my order arrived from China to Netherlands by freight forwarder in bulk and individual orders were distributed from there. Someone said elsewhere:

"The rep probably thought Armenia was in the eu when they sent it lol And to skip customs they send it through the Netherlands."

Does this make sense?

If your order also went through a similar shipping sequence then I would expect there would be no invoice attached because custom duties are not charged between EU member states?

But now that I think about it, I am not sure it makes sense.

None of my orders arrived directly to Italy, in this case it has been forwarded from France, but Netherland is a typical hub too.
The hub site is just a transit location for the carrier, they don't do any kind of re-shipment, just forwarding.
This means that the shipper information must be reported in the box since the first step.
You can try to get in contact directly with the carrier itself