Lavender Sky Health exposed my wife's (life saving & emergency) abortion care

[MiniatureSnail]

I requested my records and closure of my account. They sent me both my wife and my records and closed both of our accounts.

JFC. Well, I got nothin'. They suck. I hope that was person's very first day, because otherwise, that is gross negligence and lack of attention to detail. Sorry that happened to you.

 

[brisket]

JFC. Well, I got nothin'. They suck. I hope that was person's very first day, because otherwise, that is gross negligence and lack of attention to detail. Sorry that happened to you.

It was the patient support manager, as they were fumbling another issue and I decided to discontinue my service with them. My wife was planning to stay with them.

 

[chmuse]

I'm so sorry this happened to you guys. If you're both leaving them anyway I'd definitely file a HIPAA complaint.

 

[brisket]

I'm so sorry this happened to you guys. If you're both leaving them anyway I'd definitely file a HIPAA complaint.

I filed one. My wife is unwillingly leaving as they closed her account when I left. Almost sounds like retaliation, but I couldn't imagine that really.

 

[chmuse]

I filed one. My wife is unwillingly leaving as they closed her account when I left. Almost sounds like retaliation, but I couldn't imagine that really.

Compounding is unlikely to last long, anyway. You guys will save a fortune if you both go grey.

 

[Vicki]

I had the opposite in the ER, they gave anything to my wife, which honestly I would have been fine with.


We have the same mailing address, used the same credit card and have the same last name. Thats all I got for you. It failed at reckless human behavior, and a lack of security controls. Epic would have been far safer.


No permission was given either way. Had to be look up via address, credit card or last name? but we dont have that uncommon of a last name ... so that is even scarier.


That requires explicit written consent, which wasn't here.

Is this only for past records? I'm wondering cause what if its an emergency and your spouse is unconscious? Is the ER staff allowed to tell you how they got to that state? This is why I always thought just being married was considered consent

 

[MiniatureSnail]

Is this only for past records? I'm wondering cause what if its an emergency and your spouse is unconscious? Is the ER staff allowed to tell you how they got to that state? This is why I always thought just being married was considered consent

If you're listed as their emergency contact, then yes. If not, then they are not supposed to. That's why people have PoA and Advanced Directives, that give your spouse specific rights/privileges. They're not inherent just by being married.

 

[chmuse]

If you're listed as their emergency contact, then yes. If not, then they are not supposed to. That's why people have PoA and Advanced Directives, that give your spouse specific rights/privileges. They're not inherent just by being married.

Unless it's for permission to bill your insurance and you're unconscious. We'll 100% take their signature then. We won't tell them you're here because you got in a drunken fist fight, though. We'll just say you're unable to sign at this time.

Edit: this does also assume you came in with them, or have them listed as your econ. We're not going to Google who your spouse is.

 

[hexagonal]

Edit: this does also assume you came in with them, or have them listed as your econ. We're not going to Google who your spouse is.

Look, we're listed as married on Facebook OK, you can see it right here in the app, you tell me what happened right now!

 

[chmuse]

Look, we're listed as married on Facebook OK, you can see it right here in the app, you tell me what happened right now!

"I'm sorry, I'm just clerical, I just get information and signatures. Why don't you take a seat in the lobby and I'll see if a nurse can come talk to you? I don't have access to that kind of information, I'm not important enough to see medical records!"

Pass the buck right along, above my pay grade

 

[brisket]

Compounding is unlikely to last long, anyway. You guys will save a fortune if you both go grey.

Grey cost me more actually, due to an insurance quirk. Either way I have plenty to last me for my purposes