Hello everyone, I ordered from a "trusted" company (QSC) I made the order the 9th of August, the bank processed the payment on the 13th, I was provided with 1 tracking number that has update ONCE (saying that the shipment was in transit to dhl) but nothing since, I asked "Tracy" about any update and he responded that "Logistics information will only be updated after arriving in the destination country" but it has been A MONTH and nothing, I know I probably didnt get scammed but it surely feel like it, anyone else has similar experiences?
Problems with QSC delivery
- Thread starter Lucre001
- Start date
mostlydamp
Member
How long since you reached out to Tracy and got the response?
EU special line trackings either by DHL or UPS have 3 weeks average transit time, then they start updating once scanned by DHL warehouse in Germany, after that it updates on a frequent basis until final delivery, maybe you can post your tracking so that we can all see this together
could I dm you my tracking number instead? I don't feel comfortable posting it
I asked her if my package had been shipping on the 20th of august, they sent me a tracking number the 21st, then I asked again the 4th of September and got a reply the same day
okay, DM it
I already Dm'ed you again about my package since I've heard nothing of it since the last update (a month ago), I hope the company will be able to manage this problem properly.
Sorry to hear a month. Hope they can help ASAP
They told me they'd reship on Monday but @Qingdao Sigma haven't told me anything other than that yet.
Thank you so much! they still haven't, it's so frustrating smh
I gather that there is a big lag between the shipping department and the sales reps. If they say they’re reshipping it you can believe it, but tracking might not come for a bit. It’s just how they operate, you haven’t fallen through the cracks im sure.
raw_oyster_eater
Senior Member
i ordered on 9/21. the order is ready to go but, no tracking number yet. these guys take their holidays seriously.
we had Tracy really pissed off and he posted some really good deals and had to jump on it. The madder we make him the lower the prices get.
we had Tracy really pissed off and he posted some really good deals and had to jump on it. The madder we make him the lower the prices get.
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Blueyedmomie
New Member
I ordered 9/28 and haven’t received a tracking number yet either - I didn’t realize they had a holiday coming up when I orderedi ordered on 9/21. the order is ready to go but, no tracking number yet. these guys take their holidays seriously.
we had Tracy really pissed off and he posted some really good deals and had to jump on it. The madder we make him the lower the prices get.
I learned that after I discovered this site and then discord 
. So far in my journey, I’ve only dealt with them and this is the longest I’ve waited for tracking
tangoecho311
Registered
I ordered and paid with Wise. My payment hit their bank on 9/30 and haven't heard. I'm sure it's on its way eventually. I ordered from the domestic warehouseI ordered 9/28 and haven’t received a tracking number yet either - I didn’t realize they had a holiday coming up when I ordered
I ordered 9/28 and haven’t received a tracking number yet either - I didn’t realize they had a holiday coming up when I ordered
I have ordered from them at least twice and it eventually shows up.
@tangoecho311 I hope you followed the Wise instructions carefully and also sent the tracking link or God help you.
I have NEVER had them send me tracking unless I ask...I give them 7-10 days then ask.
Other than the cost for shipping, It's my experience that ordering from the US warehouse doesn't mean much. My last order was 3 items from US warehouse. Package was spilt into 2 separate parcels and BOTH came in from China...Ordered on Sept 18 and had both packages by Oct 1.
Of course with chinese holiday week happening now, bets are off...
tangoecho311
Registered
I got the order confirmation email. So I'm not concerned. I did read all available material on placing my order and quadruple checked my numbers and knew to select SAVINGS. I was going to give it at least another week before I emailed asking for tracking.I hope you followed the Wise instructions carefully and also sent the tracking link or God help you.
nonyabizznez
Registered
"...I give them 7-10 days then ask"
7-10 days after their holiday is over... Like maybe wait to ask for tracking until after the 20th.
If it's QSC they have a unique way of dealing with impatience or customer service on any level. Kinda like willingly being cat fished with an eventual satisfactory outcome. Better than say a Nigerian dude stuck on an oil rig who needs immediate crypto to release inheritance funds into your bank account.
There's enough here to search (QSC*) to learn from other's experiences and temper expectations.
I bet Tracy is going to be thrilled with her inbox next week
7-10 days after their holiday is over... Like maybe wait to ask for tracking until after the 20th.
If it's QSC they have a unique way of dealing with impatience or customer service on any level. Kinda like willingly being cat fished with an eventual satisfactory outcome. Better than say a Nigerian dude stuck on an oil rig who needs immediate crypto to release inheritance funds into your bank account.
There's enough here to search (QSC*) to learn from other's experiences and temper expectations.
I bet Tracy is going to be thrilled with her inbox next week
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MrsRoper_1977
Research Enthusiast
Despite the photo and the name, Tracy is a man.I bet Tracy is going to be thrilled with her inbox next week
