Alan finally responded to me and took care of it … I got a new tracking number and it should be delivered Tuesday!
I placed my large, and most likely, last order earlier today and heard back from them within hours.Hailey from SRY did get back to me about 20 hours after I sent her a Whatsapp message. I placed another order of reta a few minutes ago. My previous order arrived earlier in the week. SRY appears to still be sending stuff they had in stock at the American warehouse.