Same. I was a big fan and was just about to place a large order but at the last minute I decided to use Uther due to all the recent SRY issues. Glad I did.
Hell, I went back to SSA for my order yesterday. SRY was my go to until all this happened. This announcement in STG just made it easier to use someone else.
"🚨 Official Notice: Voluntary Recall of Batch E22050528 & Quality Actions
To Our Valued Customers,
During routine quality control, we detected trace amounts of an additive (**CAS 99-93-4, 4’-Hydroxyacetophenone**, a common preservative) in
Batch E22050528. While this compound is generally recognized as safe at low levels, we prioritize 100% purity. Here’s our immediate response:
###
🔍 Affected Products & Recall
-
Products: CAG 5mg/10mg, Reta 5mg/10mg, Tirz 10mg/20mg/30mg, Most-C 10mg, MT-2 10mg.
-
Market Distribution: Primarily
Tirz 30mg (T30); minimal quantities of others.
-
Action: We’re contacting all impacted customers within
48 hours for
free replacements or
full refunds.
###
🛠 Root Cause & Verification
-
Source: Residual traces from a
prior supplier’s silicone tubing (previously used with 0.2% 4’-Hydroxyacetophenone). Despite triple high-temperature cleaning, minor residues persisted.
-
Testing:
- HPLC matched the additive’s peak to our batch’s impurity.
- Independent confirmation pending from
Jan Labs (results will be shared).
###
✅ Corrective Measures
1.
Replaced all critical components: Tubing, filling needles, and containers.
2.
Enhanced QC:
-
In-house testing (purity, potency, impurities) +
third-party verification (Jan, PT, MZ Labs).
3.
Zero-tolerance policy: No shipments until all reports are public and approved. For products that fail inspection (insufficient filling, lack of purity, contain additives, ugly appearance), we will destroy them or sell them at extremely low prices.
4. I will suspend receiving orders from other suppliers for processing only, and I can't confirm the quality of their raw materials.
###
📢 Our Commitment
-
Full transparency: All lab reports (pass/fail) will be posted here.
-
Take responsibility: We will be responsible for all our defective products and will recall, refund or replace them.
We deeply regret this incident and appreciate your trust as we uphold the highest standards.
In addition, if anyone is interested in this batch of products, we can sell them at ultra-low prices.
—
SRYLAB"
They have major problems at SRY, which means other grey resellers have major problems that no one knows about yet. Hopefully it escapes SSA.
