My Experience with ZJ Peptides (Order Placed 10/15/2025)
Let me start by saying that I (fingers crossed) expect to receive my order today.
The Good:
Zora may be the most professional and accountable representative I’ve ever dealt with. Her communication is stellar — she digs in when needed, owns mistakes when they happen, and follows through to make things right. That level of integrity and responsiveness is worth its weight in gold. Life happens, mistakes happen — but good communication and proactive follow-up make all the difference.
The Not-So-Good:
Shipping and customs. I live in Mexico, and I specifically asked if they were familiar with Mexican customs requirements. I was assured they were. Unfortunately, that wasn’t the case. I ended up spending a lot of time on the phone with customs, providing documents and information that should have come from the shipper. I even had to pay someone to complete the documentation and cover entry fees that should have been included. It NEVER would have made it if I didn't get involved.
So — plenty of hassle and lost time, but (hopefully!) my package is arriving today. I’ve since shared a “How to Ship to Mexico” guide with Zora so their logistics team can improve the process for future customers.
Would I Order Again?
I’m honestly not sure yet. Zora mentioned that their logistics are handled by a contracted company, which limits their control. Unless I can be assured that these issues have been resolved — and I do believe Zora would tell me honestly — it may be a deal-breaker if I have to repeat such a time-consuming and costly process.
Let me start by saying that I (fingers crossed) expect to receive my order today.
The Good:
Zora may be the most professional and accountable representative I’ve ever dealt with. Her communication is stellar — she digs in when needed, owns mistakes when they happen, and follows through to make things right. That level of integrity and responsiveness is worth its weight in gold. Life happens, mistakes happen — but good communication and proactive follow-up make all the difference.
The Not-So-Good:
Shipping and customs. I live in Mexico, and I specifically asked if they were familiar with Mexican customs requirements. I was assured they were. Unfortunately, that wasn’t the case. I ended up spending a lot of time on the phone with customs, providing documents and information that should have come from the shipper. I even had to pay someone to complete the documentation and cover entry fees that should have been included. It NEVER would have made it if I didn't get involved.
So — plenty of hassle and lost time, but (hopefully!) my package is arriving today. I’ve since shared a “How to Ship to Mexico” guide with Zora so their logistics team can improve the process for future customers.
Would I Order Again?
I’m honestly not sure yet. Zora mentioned that their logistics are handled by a contracted company, which limits their control. Unless I can be assured that these issues have been resolved — and I do believe Zora would tell me honestly — it may be a deal-breaker if I have to repeat such a time-consuming and costly process.
