MKM was my first grey-market purchase, and it will definitely be my last. Never again.
I paid on 6th November 2025, but payment confirmation took an unreasonable amount of time despite me providing clear evidence multiple times. I was repeatedly told it needed approval from the “finance manager,” which only dragged things out further.
Communication was extremely poor throughout the process. I was constantly chasing them on WhatsApp, where Andre regularly ignored messages. Each time I was told he would ship “in a few days,” nothing happened unless I followed up again. It felt like a constant game of cat and mouse.
Eventually, I received a shipping label and tracking information, but only after persistent reminder. The package finally arrived on 22nd December, meaning the entire process took over six weeks for a China-to-UK shipment.
Overall, the lack of transparency, slow payment confirmation, delayed shipping, and poor communication made this a stressful and frustrating experience. I would not recommend MKM and won’t be buying from them again.