You know, I kind of get it. My favorite vendor has had one scandal that I could find, and they seem to have made everybody whole after. I've done five orders from them, and every single one has been very fast and very easy. At this point in time, I trust them, which I know rationally is a huge mistake. But the first time they have f-up that I'm actually involved in (and I know it's just a matter of time and chance), I will feel so betrayed in an "I know she's an exotic dancer, but we actually DID connect!!!" kind of way.
I think it's very badly wanting peace of mind, and as long as that vendor is great, you HAVE it and that's lovely. But when that goes away, it's like they TOOK something from you.
But when mine breaks my heart, I probably won't hang out in their discord for months yelling about what a slut that dancer is whenever anyone talks to her.