How long before pulling fire alarm on QSC?

First post here.

I placed a Black Friday order almost 3 weeks ago (11/25). I paid them immediately via Bitcoin. I've emailed the assistant (sigma@) 4 times for tracking and then emailed Tracy (tracy@) 1 time for tracking. Zero responses.

When should I start getting concerned? I'm okay waiting. Just would be nice if they would at least acknowledge the payment and say "we are working on your order"
I've ordered two ways. If it comes from the US (domestic for me), 1 to 2 weeks. If comes from off shore, it takes a while plus it's the holidays ... things are just slower. Don't panic, it will come, eventually.
 
Indeed. On the “price-quality-customer service, pick two” triad I am all about price-quality (we can debate what quality means of course, to me it’s getting what you’re told you’ll get within an acceptable and predictable fill/purity range). Sounds like you are more quality-customer service, and if that’s the case, qsc definitely isn’t the right choice

I just received my QSC order yesterday.

You actually do need to get some shipping confirmation from their customer service if you want to be able to identify and label your vials. Assuming you ordered more than one product from them. I ordered two and there is no way to determine which product was which without a message from their customer service.

My identification clues came along with my tracking number. Shipping was fast.

I'm starting to lean towards EWB's choices in the "price-quality-customer service, pick two triad”.

I also was linked to a series of videos which show QSC's manufacturing facility. This was also confidence inspiring to see, if the videos are legit. The videos showed high-speed automated packaging of peptide vials. It looked professional to my untrained eyes.

Email isn't a guaranteed communication method. There are many pitfalls along the way from source to destination inbox.

Wait a couple weeks. Then send a message. If you don't hear back in another message. In my case, it took a couple messages to get a response. And by the time I'd received my tracking and package identification tips, it had already cleared customs.
 
Not sure what pulling an alarm looks like to you or what you think it could accomplish. My Black Friday domestic order was ignored until after some items I ordered sold out, despite the note about there being plenty for everyone. 😄 I received something this week but what I ordered is not what Nia told me I received. The packaging label says it’s QDSIGMARUITA15GM but I don’t know what that is either. (Is there a guide somewhere with this info?)

I feel like a jerk for continuing to email. I have two more weeks worth in my fridge so I hope that I have what I ordered so I can use it while I wait for the rest of the order to arrive; I think there were some substitutions made and the rest of my order was sent internationally, minus the bac water, which was removed and the cost used to pay for double shipping costs because they split my order after some sold out.
 
I will say sometimes it takes a day or so for QSC and the team to get back with you but they do! I'd also suggest that if you email, stay with email, and dont try to go back and forth between whatsapp and email.

Also, the USPS lost my package and after we waited 2 weeks with no update, Tracy and team shipped me another package (no additional charges) and it showed up within the week.
 
I just received my QSC order yesterday.

You actually do need to get some shipping confirmation from their customer service if you want to be able to identify and label your vials. Assuming you ordered more than one product from them. I ordered two and there is no way to determine which product was which without a message from their customer service.

My identification clues came along with my tracking number. Shipping was fast.

I'm starting to lean towards EWB's choices in the "price-quality-customer service, pick two triad”.

I also was linked to a series of videos which show QSC's manufacturing facility. This was also confidence inspiring to see, if the videos are legit. The videos showed high-speed automated packaging of peptide vials. It looked professional to my untrained eyes.

Email isn't a guaranteed communication method. There are many pitfalls along the way from source to destination inbox.

Wait a couple weeks. Then send a message. If you don't hear back in another message. In my case, it took a couple messages to get a response. And by the time I'd received my tracking and package identification tips, it had already cleared customs.
Very in-depth review, I love it
 
Last year it took 2.5 months to get my package. This yr it was a few weeks. Sees it varies a lot.
 
Pretty sure I've seen this same dude in TG or DC channels as well. A quick Google search of his profile photo and words on profile image leads to an Instagram page that sells peptides soooo....

Only follows vendors with this profile and joined Dec 4th....

Puts contents on tracking.....

I mean... im just a dude with a phone sitting on a couch and I unraveled this in about 3 minutes hahah.
 
Pretty sure I've seen this same dude in TG or DC channels as well. A quick Google search of his profile photo and words on profile image leads to an Instagram page that sells peptides soooo....

Only follows vendors with this profile and joined Dec 4th....

Puts contents on tracking.....

I mean... im just a dude with a phone sitting on a couch and I unraveled this in about 3 minutes hahah.
Aaah yeah so I may not have been crazy calling that out earlier, for me it was just a gutt feeling.
 
Meanwhile the last company I bought from just sent me an unsolicited shipping update, lol. I picked quality+ customer service side of the triangle. No regrets at all. They're still leagues cheaper than buying domestic.
See I get it... but it's still weird to me.
Every single time i submit my order confirmation I've had a response within 24 hours of all SKUs of items ordered and shipping info from Tracy.
Maybe I've been lucky.
Ive ordered from a few other places too and have had a generally good experience with all of them. But I also don't have any kind of expectation that this is Amazon.

I truly think that's 99% of the problems. I was excited when I first started and just wanted to jump in but I read for months before I ever placed an order and it was domestic lol. Also if they've never really ordered anyhting from overseas then they're gonna be in for a ride lol.
 
See I get it... but it's still weird to me.
Every single time i submit my order confirmation I've had a response within 24 hours of all SKUs of items ordered and shipping info from Tracy.
Maybe I've been lucky.
Ive ordered from a few other places too and have had a generally good experience with all of them. But I also don't have any kind of expectation that this is Amazon.

I truly think that's 99% of the problems. I was excited when I first started and just wanted to jump in but I read for months before I ever placed an order and it was domestic lol. Also if they've never really ordered anyhting from overseas then they're gonna be in for a ride lol.
You're not lucky I've had the same experience. It just seems like they have so much order volume that the occasional issue is bound to happen. I don't make large orders though so maybe it's an order volume issue. The most I ever ordered at once is like 5 things.
 
He labeled the search in his tracking software. This isn’t something that the shipping company would see, or anyone else outside of 17track or whatever. Bad form? Sure. Actually risky? No.
Posting the full tracking number is the riskiest thing someone could do. It can literally be tracked to your home today and anytime into the future. And he documented it with evidence of what it is. A non-FDA approved prescribed drug. Next-level stupid
 
Posting the full tracking number is the riskiest thing someone could do. It can literally be tracked to your home today and anytime into the future. And he documented it with evidence of what it is. A non-FDA approved prescribed drug. Next-level stupid
Agreed. But that’s not what my comment you’re replying to was about. I was discussing naming it in 17track, not posting tracking numbers on the internet.
 
Now you are making nervous about all this delayed shipping. Got my order from QSC but the SKU has YSD-55 and 055C, nothing that I can relate to the single product I ordered. Did they mess up? Nothing that match from the SKU's they post. ASC always had something I could match. I hate myself now not realizing that QSC single orders could contain anything.
 

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