Found this new vendor some time ago, decided to give it a go. Process was seamless, transparent, and communicative throughout.
Communication:
Vendor responded consistently within expected timeframes. Information provided during the process was clear and sufficient to complete the order without follow-up clarification.
Ordering Process:
Ordering and payment steps were completed without issue. Instructions provided were straight forward and standard across the industry.
Shipping / Packaging:
Tracking was provided after payment. Order arrived within the stated timeframe (timeframes shift depending on location). Contents were received as ordered and packaging was intact.
Quality / Testing:
Vendor has published third party testing through Janoshik for select products. Documentation is accessible at the time of review and growing.
Policies:
Vendor maintains a defined reship/refund policy.
Summary:
All-in-all, from lurking in the chat of this vendor, to eventually ordering, I am satisfied with this vendors process from the start to the finish.
Communication:
Vendor responded consistently within expected timeframes. Information provided during the process was clear and sufficient to complete the order without follow-up clarification.
Ordering Process:
Ordering and payment steps were completed without issue. Instructions provided were straight forward and standard across the industry.
Shipping / Packaging:
Tracking was provided after payment. Order arrived within the stated timeframe (timeframes shift depending on location). Contents were received as ordered and packaging was intact.
Quality / Testing:
Vendor has published third party testing through Janoshik for select products. Documentation is accessible at the time of review and growing.
Policies:
Vendor maintains a defined reship/refund policy.
Summary:
All-in-all, from lurking in the chat of this vendor, to eventually ordering, I am satisfied with this vendors process from the start to the finish.
