nonyabizznez
Registered
And the Hunan Express is closed but this rando pulls up at 2AM yelling at the drive through and no one is taking his order. WTF
Sry Lisa
- Thread starter Yllekflores
- Start date
TheSavante
New_Member
is Simo on Discord?
- Joined
- Sep 2, 2024
- Messages
- 1,129
- Reaction score
- 2,952
I can't wait for the return of Tracy and her wonderful customer service.
Yes. This is a screenshot from Discord.
raw_oyster_eater
lemon bottle brewer
if it's a new name how do we know its legit?
has anyone got a package from her yet?
has anyone got a package from her yet?
nonyabizznez
Registered
Simo is also listed (last) on their contact list. Probably new and eager. Lucy should be a avoided y'all... She'll pull the football every time!
(Seriously... She's a box of rocks)
Attachments
She is legit, i spoke with her already. I have not ordered since I have my fav rep from SRY
Yllekflores
New_Member
Yes
GimmeABreak
Rabbit-hole Explorer
I did. Ordered from the US warehouse on a Tuesday night, packaged delivered on Saturday.
BillGoldberg
New_Member
No most have been back for a week or more.
TheSavante
New_Member
Still have not received my order from your favourite rep from SRY. Ordered feb 4, almost 6 weeks ago and no acknowledgement of the seizure that's staring me plain in the eyes on the tracking website.
tyrus-pgh
New_Member
SRY-Cassie has been phenomenal for me.
send me your tracking, I will ask the boss
TheSavante
New_Member
They have now admitted that the order was seized and want to reship it. I have told them I want a refund in full, and they have yet to acknowledge my request.
Most vendors only offer reships, not refunds. And if the reship gets seized you might get nothing at all.
TheSavante
New_Member
strange since they told me in the beginning they would offer a refund or reship if the package was seized. Plus I'm not waiting another 6 weeks for them to ship something. Trust me, if they don't do right by me, I'll get something. Hopefully you never get fucked around by a lab and have a bunch of dick rider shills defend the lab.
I don’t always like the answers I get either, friend, but getting angry at people for trying to help isn’t constructive. Every vendor in grey is shady to some extent. Many will lie to us to get sales, and many will try to get out of accountability.
BillGoldberg
New_Member
Reships are just an added bonus. Package seizures are the risk we are willing to take. You know that going in. And you decided to take the risk. Can’t really be mad.
I'm not sure where I acted like I was defending their business practices or thought they were deserving of any customer service awards.
I'm just informing you of the reality of working with drug dealers. You're outside of the bounds of consumer protection laws here. Even if you paid with a method that allows disputing payments, you might want to take a look at the terms of service for using them - most of them are going to have policies against these sorts of purchases, and someone handling a chargeback or paypal dispute or whatever might look into what the purchase is and close your account.
TheSavante
New_Member
I am not angry at all. The aim of my last post was to project a feeling of caution towards other members when ordering from this vendor, as well as call out the obvious fact that some people for some unbeknownst reason would rather defend a company over the consumer. The reason refunds are so important are because some companies will promise you the world and fail to deliver. If you don't offer a refund, say so. If I actually thought the service was great with this company, I would absolutely ask for a reship.
The company in question has lied to me so many times since the first week of February, that it is near unfathomable at this point. I will continue to give honest feedback on any vendor, and you have my apologies if you interpret that as anger towards other members. The service has been so poor that I just want my money back. I hope that all makes better sense.
Final note, I find it a tad peculiar that the guy who loves this company so much, wants me to give him a tracking in private message. No problem, let me identify myself to you. Do you also want my bank account information and a picture of my ID?
