Vendor Rant question

[Gt3294a]

Exactly my thoughts. A lot of old timers here thats been scammed, got delayed orders, got product with QA issues etc so to them its basically the thought process is if we went through it then its ok if you guys go through it. I was in the military and every old timer was pretty much the same lol.

Nope. It’s because there are always over-reactions to bad customer service like it is a scam. Posts will imply it’s is a scam, and instead it is an inventory issue or bad customer service if you want to call it that. And then there are under- or over-dosing issues. Endotoxin issues. Etc. The latter issues are often more noteworthy to a lot here. The point is - this ain’t Four Seasons. But feel free to complain about customer service all you want. I am not saying it is not valuable.

 

[BNLFL]

It's a nice view just sitting here on the sidelines enjoying the show. Might be a new one I saw in here that'll make the I button.

 

[FartfulCodger]

Thats super common. You are trying to rush the process buying your gray market medication, if you needed something in a hurry its best not to rely on Chinese drug dealers.

Note that no one is trying to "rush the process". Rather, they're expecting the vendor to live up to his/her promised delivery timeframe, i.e. the feature the customer likely paid a premium price for.

 

[Gr33dyOctopus]

Note that no one is trying to "rush the process". Rather, they're expecting the vendor to live up to his/her promised delivery timeframe, i.e. the feature the customer likely paid a premium price for.

Meh, thats an American concept. Ive learned in the last year Chinese operate on different assumptions.

 

[FartfulCodger]

Meh, thats an American concept. Ive learned in the last year Chinese operate on different assumptions.

Agreed. A fundamental philosophical difference.

The West: Do unto others as you would have them do unto you.
China: 能骗就骗

The question then becomes "How much business do I want to do with them?" And "Should they adapt their business practices to become more profitable with their Western customers?"

 

[Skidude]

I mean I ordered from a US warehouse since I needed the material ASAP. 10 days later still no tracking and now they wanna tell me to change my order and they will try to ship it from China. Everyday is a different excuse and when I bring up the word refund they ghost me for a day then back with another excuse the next day.

If this is accurate there are a few things to consider:
I ordered from a US warehouse since I needed the material ASAP
Ordering grey from anyone "ASAP" is not advised. It is grey: subject to customs, stealth, and stock. Many potential delays.
now they wanna tell me to change my order
I have had orders from US delayed and then shipped from china to a US location, this avoids customs direct to me but does cause delays. There was no need to CHANGE MY ORDER just a delay.

I think you have some valid complaints, but this market is not like buying something legaly from a company. You are buying from foreign drug dealers, pirated items, that are not supposed to be sold. Please take that with a grain of salt.

I do feel for you, maybe you need to buy a single vial from someone that specializes in US only sales to hold you over?

Good Luck!