fair enough and trueWhen a product is sold out and it often can happen when the stock is low and for hot sellers, we always suggest to customers the 3 options:
- Get a replacement with other product (it can require an extra like in your case)
- Keep credit store
- Refund
Refunds are easy for cryptocurrency payments, but for bank transfer, it's sent back using the original route, for us, it's not a problem, but we often advise the customers to not choose this route, because simply it might take something between 1 to 6 weeks for some banks to return the transfers, it's the banking system. Usually a customer will get upset if the refund takes time so we prefer that he choose the credit or switch to other product.
That said, the tirz 5mg won't be restocked.
As for communication, we're not here to babysit you, you get a reply when your turn comes, and you're not the only customer and we receive hundreds of emails a day, but we always make it right, bitching about it in a forum won't speed up the process.
just with the comment about bitching, well bitching about customers in a forum won't help much too