VENDOR REVIEW Yura / HYB

[Bootlegbob]

I don’t have any faith in Yura at HYB
I ordered 9th Oct and paid and had payment confirmation the next morning . I was told my products would be shipped later that day ( UK delivery) and I would receive a tracking number . I received a tracking number 4 days later .
In the meanwhile a few friends I know also ordered but they received theres between 7 & 10 days later .
Here we are on 1 Nov ( 23 days later ) and my parcel still hasn’t turned up .
Communication with Yura is very poor . Same copy and paste messages and reluctant to reship telling me to wait another week but still I know others who have ordered and got theirs .
In my opinion I would stay away from ordering from Yura as once something goes wrong he has no interest of sorting it out

 

[ZippityDooDah]

If your order is being shipped internationally from China, sometimes it simply takes longer to arrive than anticipated and isn't necessarily a reflection on the company or sales rep. It's important to remember that these vendors are not Amazon. They can't control every little aspect of the transportation, logistics, and customs processes, and often they have no more access to information concerning the status of a shipment than your or I do once it has been handed off and is in transit. Sometimes things just take longer than expected and usually it's nobody's fault.

Frankly, I have zero issue when a vendor refuses to send a re-shipment or offer a refund or other alternatives on an international shipment until a minimum of 30 days have passed.

 

[miss-sanne]

We got it to Denmark in 2 weeks, but other orders can be 3-4 weeks.
Which is 'normal' for China.
Patience is needed when shopping grey.