Lisa of GYC has made this announcement in their server:
@everyone
1. Hello everyone, sorry for late reply. We just finished an internal emergency meeting.
2. We would like to make our position clear that GYC's original intention will not change. For the quality of the product we will be based on the test report 100% implementation of qualified products replacement (direct from our own warehouse)
3. We have conducted a preliminary internal investigation from the production of goods to the transportation of the entire chain. GYC has 4 warehouses in China, G1, G2, G3 and G4 at the Shenzhen port. The G4 warehouse is shared with the freight forwarder. At present, the most suspicious point is the sealing link of the freight forwarder, and we will start the investigation in the G4 warehouse.
4. GYC has already started to investigate and follow up the goods sent from G4, and will arrange testing as soon as possible. This incident is unprecedented for GYC. We would like to reiterate our attitude: GYC will be responsible to the end and solve the problem thoroughly.
5. After this incident, GYC will immediately adjust the new operation mode to ensure that there is no longer any loophole in any part of the process. GYC could not have come all the way without the support of all of you, and many of you have been with us from the very beginning of GYC to the present. Thank you very much, and we apologize for what happened this time. But GYC has never avoided problems, we will solve them head on!