At the moment they’re the best of a very flawed bunch in my opinion. I would love for a Chinese vendor to step up with good quality, aggressive prices, and reasonable service though.Just from my short amount of time, PGB seems to be the vendor you slag on the least. I do appreciate the backstory you share on here about vendors.
Have I shared much of the PGB backstory? In short they started as a group buy model where the vendor, XCE, did everything (including collecting payment via paypal and fulfilling orders directly to customers), and jlo/PGB just did the sales part and collected a fee from the supplier. He was basically drop shipping. Everything was cheaper than if you were to buy kits directly from XCE because they were honoring high MOQ prices but doing all the work of an individual sale.
When XCE got busted, PGB transformed into a domestic crypto-only vendor where jlo/PGB is doing all the crypto stuff, manages the website, and fulfilling orders. Their stellar reputation is largely due to how good XCE was, but there is a lot of inertia behind it so it's been very durable. In my opinion you shouldn't judge the current form against that old model where it was basically PGB riding the good work of XCE, but people do. Present-day PGB is basically a domestic vendor with so-so pricing and a mostly good quality record with some isolated hiccups, along with a lot of hoops to jump not because they're pretentious but because the owner believes it provides some legal protection.