QSC is screwing around over a $135 credit!

zpped said:
So you've been ordering from QSC for years while people went around yelling from the mountain tops about how terrible their service is and how often people walked away feeling screwed over?

So you just thought, fuck it, it's not happening to me.... until it did.

I make no secret my dislike of QSC. I'm just sick of people coming here to complain about them.
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I don't actually read many forums and when I began ordering from them they didn't have a terrible reputation.

I was fine dealing with slow shipments or occasional delays.

So, yeah I might have been ordering from them while they got worse but that still doesn't mean that I shouldn't share my experience with others.

I don't really care about the money, I just want to know that my supplier is going to be reliable and honest.

I'm sure that this post is going to be very informative to many people and has been productive in figuring out how business operations are run at QSC.

Though this complaining about my complaint is not so productive.
 
highlowwegot said:
Where did find this other QSC sales rep? I don't think it is posted here or on any of the other boards I visit.
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violetv said:
I've ordered thousands worth of product with Qsc previously without any problems but I decided to try one of their pre-order deals.

After patiently waiting for months they told me that it was "out of stock" they basically didn't produce enough. I said fine, I'll just wait longer but then was told that it won't be possible and to use the credit for another order.

Then recently they had the black Friday deal and I thought fine, I get some tirz. They confirm the order but days later when I asked for shipping confirmation they tell me that their accounting department said I was short funds.

I sent BTC payment and the amounts are all confirmed on the Blockchain.

I'm not sure what's going on with them but they really seem to be screwing around for a few bucks.

This is their message







Btw, my order total was 1065 + 135 (pre-order)=1200. So shouldn't 1277-1065 be 212?

So after they screw up my preorder, 3 months later they tell me that I didn't pay enough?

They didn't care to compensate me for their mistake and now it seems that they have accounting issues which are ridiculous because you can clearly see the transaction amounts on the Blockchain.

blockchair.com

Bitcoin transaction f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9

Inspect Bitcoin transaction f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9: check hash, date, and event details with Blockchair.
blockchair.com blockchair.com

blockchair.com

Bitcoin transaction cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0

Inspect Bitcoin transaction cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0: check hash, date, and event details with Blockchair.
blockchair.com blockchair.com

blockchair.com

Bitcoin transaction 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573

Inspect Bitcoin transaction 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573: check hash, date, and event details with Blockchair.
blockchair.com blockchair.com

View attachment 4132View attachment 4133View attachment 4134

So far they have stopped replying to me. I'm not sure what their issue is but I'm definitely switching vendors. I've tried another one and their response was superb and even if the price is maybe 5% more it's worth it for the service and response.

Edit: I did add an item to my order for 115 which is the BTC transaction for 115.
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Who are you switching to?
 
violetv said:
Well, it's 135 for me, I haven't heard back from "my" sales rep... But it could easily be $1035 next time for someone else.

At least now we know that QSC has multiple reps, and even those reps can be different people. AND those reps don't work with each other.

I actually didn't think Alisa was ever one person and I didn't care as long as I got the order.
🤷‍♂️
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Wait, so let me get this straight…you’re complaining over $135 when you’ve spent “thousands” of dollars which in turn has saved you 10’s of thousands of dollars in total? Say you bought those same items individually at companies like polaris, peptide sciences etc, it would have cost a lot more, right? So then while we’re at it can we also blame QSC for undercharging you? I didn’t think so. You should be saying, “Thank you for all the money you’ve saved me over the years, here’s a $135 tip, as a token of my appreciation for fucking up. I’m gonna shut up now, and learn about stable coins so I can use that in the future because I’m still learning about bitcoin.”
 
Bronco said:
Wait, so let me get this straight…you’re complaining over $135 when you’ve spent “thousands” of dollars which in turn has saved you 10’s of thousands of dollars in total? Say you bought those same items individually at companies like polaris, peptide sciences etc, it would have cost a lot more, right? So then while we’re at it can we also blame QSC for undercharging you? I didn’t think so. You should be saying, “Thank you for all the money you’ve saved me over the years, here’s a $135 tip, as a token of my appreciation for fucking up. I’m gonna shut up now, and learn about stable coins so I can use that in the future because I’m still learning about bitcoin.”
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The price has nothing to do with this situation. I agreed to pay for a product and expect to receive that product.

It seems like you know nothing about Bitcoin when you can clearly see the correct value of the coin was sent through the blockchair explorer. It's there for all to see, it's on the Blockchain it's immutable.

You probably thank your meth dealer after giving him head and still paying him cash to show your appreciation, don't you.
 
violetv said:
Trying Sigma Audley
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Sigma Audley was banned for this forum for having fake users post glowing reviews. That is a good reason for banning them. With that said, from what I've heard Sigma Audley is a reliable source. I hope they are; I recently ordered a non-GLP-1 product from them.
 
keangkong said:
Sigma Audley was banned for this forum for having fake users post glowing reviews. That is a good reason for banning them. With that said, from what I've heard Sigma Audley is a reliable source. I hope they are; I recently ordered a non-GLP-1 product from them.
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It's reliable, right up until it isn't.

A customer posted this on the telegram group of someone who doesn't use the escalator:

1733378475955.png

Disappointing results from my recent SSA 10mg Reta purchase - 91.9%


From Peptide Test:

“The results for your sample came back significantly outside of the expected range. Given this deviation, which exceeded our established parameters, an internal review was triggered to verify the accuracy of the testing. After this review, the results were confirmed as valid. While unexpected results can sometimes be linked to issues in manufacturing, handling, or other factors, we always ensure that no lab error has occurred before reporting them.”
 
keangkong said:
Sigma Audley was banned for this forum for having fake users post glowing reviews. That is a good reason for banning them. With that said, from what I've heard Sigma Audley is a reliable source. I hope they are; I recently ordered a non-GLP-1 product from them.
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Ohh, I wasn't aware they were banned for that but I did make a small order of non-peptides and it arrived quickly. Not trying to promote them though.
 
violetv said:
I don't actually read many forums and when I began ordering from them they didn't have a terrible reputation.

I was fine dealing with slow shipments or occasional delays.

So, yeah I might have been ordering from them while they got worse but that still doesn't mean that I shouldn't share my experience with others.

I don't really care about the money, I just want to know that my supplier is going to be reliable and honest.

I'm sure that this post is going to be very informative to many people and has been productive in figuring out how business operations are run at QSC.

Though this complaining about my complaint is not so productive.
Click to expand...
While I believe Tracy is not the cause of your problem, I agree that lack of a manager-type at QSC who is empowered to fix things has got to be frustrating.
 
Qingdao Sigma said:
Bella, jessica, lydia, nia, ada, lucy.. are my assistants who reply to sigma@sigmachemical.com.cn
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Hi Tracy, not sure if you saw my other comment.

I just wanted to confirm that we must order through you or one of your assistants if we want your help with our purchases. Anything handled by another team is not something you can change, and may be subject to different policies. Is that correct?
 
penewbie said:
It's reliable, right up until it isn't.

A customer posted this on the telegram group of someone who doesn't use the escalator:

View attachment 4179
Disappointing results from my recent SSA 10mg Reta purchase - 91.9%


From Peptide Test:

“The results for your sample came back significantly outside of the expected range. Given this deviation, which exceeded our established parameters, an internal review was triggered to verify the accuracy of the testing. After this review, the results were confirmed as valid. While unexpected results can sometimes be linked to issues in manufacturing, handling, or other factors, we always ensure that no lab error has occurred before reporting them.”
Click to expand...
That's what's great about belonging to this forum. I learn that much of what I thought I knew is wrong. Thank you for correcting my misinformation and letting me know to be skeptical of Sigma Audley.
 
keangkong said:
That's what's great about belonging to this forum. I learn that much of what I thought I knew is wrong. Thank you for correcting my misinformation and letting me know to be skeptical of Sigma Audley.
Click to expand...
You should be skeptical of every source, every time. That's the important lesson.

Bronco said:
Wait, so let me get this straight…you’re complaining over $135 when you’ve spent “thousands” of dollars which in turn has saved you 10’s of thousands of dollars in total? Say you bought those same items individually at companies like polaris, peptide sciences etc, it would have cost a lot more, right? So then while we’re at it can we also blame QSC for undercharging you? I didn’t think so. You should be saying, “Thank you for all the money you’ve saved me over the years, here’s a $135 tip, as a token of my appreciation for fucking up. I’m gonna shut up now, and learn about stable coins so I can use that in the future because I’m still learning about bitcoin.”
Click to expand...
I think violet's completely wrong in a number of things... but you're being absurd. Your drug dealer isn't your friend. None of them are doing this out the goodness of their heart and they don't deserve our gratitude for anything.
 
violetv said:
It seems like you know nothing about Bitcoin when you can clearly see the correct value of the coin was sent through the blockchair explorer. It's there for all to see, it's on the Blockchain it's immutable.
Click to expand...
You’re right, I know nothing about the “blockchair explorer”. No wonder you’re short $135 🤦‍♂️
 
glpfun said:
The same debate about qsc exists on meso around the value of harm reduction. New members will go for the vendor with the most traffic, but this vendor in particular sells unfinished oils (they need to be filtered) and most new members have no idea what that means. They don’t really have a good solution either except banning discussion about sources from most topics.
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FWIW, I’ve seen the floater posts and agree it’s unacceptable. However, majority of customers don’t have an issue. I’ve got a pretty decent stockpile of a variety of oils from several separate orders and haven’t ever had a problem. Also, Tracy said there was a new process in place and so far the results I’ve seen trickle in show that she’s made good on correcting the issues.

Lastly, a member sent a floater vial off for testing and it came back completely clear of contamination. I def want clean oils and would be aggro with floaters. They’re one of the few sources that tests often and consistently have high purity. I get why they’re popular, people just have to know the possible trade offs. I think too many jump in and have no clue what they’re even getting into.
 
nccane said:
didn't video their opening
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I agree with everything else but this - I recommend people do it, but it shouldn't be a requirement to get your issues sorted, and if it IS a requirement to get the issues sorted, it should be mentioned up front as one. I had reta missing from my first ASC order and they resolved it without me having to provide any proof whatsoever.

All I was told on my QSC order was to make sure to not discard the packaging because the SKUs are on it. If something was missing and I got told to pound sand because I hadn't recorded it because I wasn't informed this would be a requirement, I would be upset, and imo, rightfully so.
 
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Bronco said:
Wait, so let me get this straight…you’re complaining over $135 when you’ve spent “thousands” of dollars which in turn has saved you 10’s of thousands of dollars in total? Say you bought those same items individually at companies like polaris, peptide sciences etc, it would have cost a lot more, right? So then while we’re at it can we also blame QSC for undercharging you? I didn’t think so. You should be saying, “Thank you for all the money you’ve saved me over the years, here’s a $135 tip, as a token of my appreciation for fucking up. I’m gonna shut up now, and learn about stable coins so I can use that in the future because I’m still learning about bitcoin.”
Click to expand...
Shit, any time I have an issue with a company I should just ignore it and shrug it off as long as they were cheaper than alternatives?

Next time my Amazon package doesn't get delivered I'll just shrug it off because I've probably saved more in shipping with Prime than the cost of the package. Thanks for the fascinating insight.

I don't really care about this specific situation and I'd just shake my head and roll my eyes at a $38 credit disparity, but stanning for a company enough to come here and have this absurd take that you should consider it a tip is some of the most corporate bootlicker shit I've ever seen.
 
hexagonal said:
Shit, any time I have an issue with a company I should just ignore it and shrug it off as long as they were cheaper than alternatives?

Next time my Amazon package doesn't get delivered I'll just shrug it off because I've probably saved more in shipping with Prime than the cost of the package. Thanks for the fascinating insight.

I don't really care about this specific situation and I'd just shake my head and roll my eyes at a $38 credit disparity, but stanning for a company enough to come here and have this absurd take that you should consider it a tip is some of the most corporate bootlicker shit I've ever seen.
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You’re seriously comparing Amazon Prime to QSC, what a goofball. Did you get dropped on your head as a kid?
 
all I’m going to say is that everyone defending qsc for what is objectively bad customer experience is a bootlicker. Don’t worry daddy Tracy will still sell you things even if you’re critical of them. No vendor should be placed on a pedestal that absolves them from shitty behavior just because they are cheaper and you’ve had a good anecdotal experiences. The vendors are not doing you any favors, they aren’t your friends, you are a paypig for them. Treat them just as critically as you would any other vendor, if you let them get away with these non sensical excuses they will continue to do it. You should be having each others backs when it comes to vendor complaints not shilling your favorite vendor

FWIW when it comes to oils most people lose the money they saved in supplies and time spent filtering.
 
glpfun said:
all I’m going to say is that everyone defending qsc for what is objectively bad customer experience is a bootlicker. Don’t worry daddy Tracy will still sell you things even if you’re critical of them. No vendor should be placed on a pedestal that absolves them from shitty behavior just because they are cheaper and you’ve had a good anecdotal experiences. The vendors are not doing you any favors, they aren’t your friends, you are a paypig for them. Treat them just as critically as you would any other vendor, if you let them get away with these non sensical excuses they will continue to do it. You should be having each others backs when it comes to vendor complaints not shilling your favorite vendor

FWIW when it comes to oils most people lose the money they saved in supplies and time spent filtering.
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What you’re missing is that tracy never promises good customer service, quite the opposite. And nobody ever accuses qsc of having good customer service. So who is at fault when they’re disappointed with the service? The person who decided that their experience with qsc should be the same as their experience with Amazon despite all the warnings and evidence to the contrary.
 
exploitedworkerbee said:
What you’re missing is that tracy never promises good customer service, quite the opposite. And nobody ever accuses qsc of having good customer service. So who is at fault when they’re disappointed with the service? The person who decided that their experience with qsc should be the same as their experience with Amazon despite all the warnings and evidence to the contrary.
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Bottom line is that everyone knows QSC sucks and is shady AF. And if you choose to deal with them and get burnt, that's on you, there's plenty of warning out there. I'll prob use them again at some point though...
 
geoguy78 said:
Bottom line is that everyone knows QSC sucks and is shady AF. And if you choose to deal with them and get burnt, that's on you, there's plenty of warning out there. I'll prob use them again at some point though...
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Sucks, yes. Shady, no. They don’t make commitments they don’t intend to deliver on, but they do deliver on the ones they do make. I have a lot of respect for that.
 
exploitedworkerbee said:
Sucks, yes. Shady, no. They don’t make commitments they don’t intend to deliver on, but they do deliver on the ones they do make. I have a lot of respect for that.
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I'd agree with you so long as we're talking about Tracy and those working under him. I have doubts about QSC as a whole.
 
geoguy78 said:
Bottom line is that everyone knows QSC sucks and is shady AF. And if you choose to deal with them and get burnt, that's on you, there's plenty of warning out there. I'll prob use them again at some point though...
Click to expand...
They don’t suck and aren’t shady. I keep buying and they keep shipping and it’s easy peasy.

And considering the volume they do here, that we only hear a few ppl complaining (almost always because of an error of their own making) supports that.

I’d guess they do multiples of every other vendor on here - combined.
 
exploitedworkerbee said:
What you’re missing is that tracy never promises good customer service, quite the opposite. And nobody ever accuses qsc of having good customer service. So who is at fault when they’re disappointed with the service? The person who decided that their experience with qsc should be the same as their experience with Amazon despite all the warnings and evidence to the contrary.
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Im not missing that, I’m well aware and have placed many orders myself. We as a community can set a higher bar than that, they don't make their money without us and as consumers we can set the terms as long as people aren’t making excuses for them. It’s not like they’re saving money by providing less customer service when they eventually have to deal with these snafus. The real issue here is people just bending over saying “this is just how things are” instead of pushing back on vendors to fix their process. The whole explanation around multiple sales teams or whatever is bullshit.
 
exploitedworkerbee said:
What you’re missing is that tracy never promises good customer service, quite the opposite. And nobody ever accuses qsc of having good customer service. So who is at fault when they’re disappointed with the service? The person who decided that their experience with qsc should be the same as their experience with Amazon despite all the warnings and evidence to the contrary.
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It's not about good customer service, it's about HONEST service or at least competent service.

I've had late deliveries, no replies, no tracking, out of stock items, etc. The crap customer service is fine when they were honest and I still get my product.

The problem here is they can't figure out their own inventory management. THEN go back and change the credit amount after it was already authorized.

I'm not expecting Amazon level service, I'm just expecting to get what I paid for.

Also, knowing that there are multiple sales teams I'm also thinking that the shipping is centralized and so is the accounting. The sales teams just submit the orders. So if the "accounting" department can screw up my order then I'm sure they can do it with Tracy's orders too.
 
Glp1judd said:
They don’t suck and aren’t shady. I keep buying and they keep shipping and it’s easy peasy.

And considering the volume they do here, that we only hear a few ppl complaining (almost always because of an error of their own making) supports that.

I’d guess they do multiples of every other vendor on here - combined.
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Ok, so look at my transactions and tell me how I underpaid. I'm still waiting for people who say I screwed up to show me the evidence of my mistake.
 
violetv said:
Ok, so look at my transactions and tell me how I underpaid. I'm still waiting for people who say I screwed up to show me the evidence of my mistake.
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Im not really diving in as I don’t really care. Its a rounding error.

But my understanding is you didn’t use a stable coin and got hit with a market change. Happened first two times I tried to send btc. I took the L and upped my game.
 
Glp1judd said:
Im not really diving in as I don’t really care. Its a rounding error.

But my understanding is you didn’t use a stable coin and got hit with a market change. Happened first two times I tried to send btc. I took the L and upped my game.
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That's fine if there was a market change when the transaction happened but to approve the transaction then come back 3 months later and say there was a discrepancy is completely wrong.
 
Glp1judd said:
Im not really diving in as I don’t really care. Its a rounding error.

But my understanding is you didn’t use a stable coin and got hit with a market change. Happened first two times I tried to send btc. I took the L and upped my game.
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The market is significantly better now than it was then, bitcoin is over 100k
 
exploitedworkerbee said:
Sucks, yes. Shady, no. They don’t make commitments they don’t intend to deliver on, but they do deliver on the ones they do make. I have a lot of respect for that.
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Slightly shady. We're dealing with international drug dealers. They've put out undefined "purity guarantees". Substituted product from different batches to people who thought they were getting product from a group by or tested batch. Don't kid yourself, they ARE a little shady. But all of these vendors are a little shady, aren't they?
 
Glp1judd said:
They don’t suck and aren’t shady. I keep buying and they keep shipping and it’s easy peasy.

And considering the volume they do here, that we only hear a few ppl complaining (almost always because of an error of their own making) supports that.

I’d guess they do multiples of every other vendor on here - combined.
Click to expand...
All of these vendors suck. It's not just QSC. Amo putting out product that stings, QSC taking on order volumes that they struggle with and the inevitable customer service nightmares that ensue, SRY being indicted for narcotrafficking and shipping people incorrect product.... the list goes on. We're not dealing with Amazon here. I've been very happy with my own personal dealings with QSC and I'll use them again at some point. But that doesn't mean I'm going to stick my head in the sand and ignore their shortcomings.
 
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