The issue isn’t simply when users are sharing a different experience, it’s when brand new users do so. There is no way to evaluate a brand new user’s credibility, so their reported experience is basically meaningless in an environment where paid shills abound.This is not about praising a vendor. This is about sharing different experiences. You don't get the full picture if we only share bad news about something. My experience with SRY was good and that's all what I want to say.
In my opinion we are better off with no new users sharing any experiences than we are with it being allowed but surrounded by a cloud of manipulation. I remove obvious shill and spam accounts daily, it’s a very common practice, but some are better at being subtle and manage to skate the line in a way that doesn’t get them a quick ban.
The question is whether it worth the trade-off of “censorship” (a stupid word for moderation/editorial decisions but it gets used a lot so here we are).