The issue isn’t simply when users are sharing a different experience, it’s when brand new users do so. There is no way to evaluate a brand new user’s credibility, so their reported experience is basically meaningless in an environment where paid shills abound.
In my opinion ae are better off with no new users sharing any experiences than we are with it being allowed but surrounded by a cloud of manipulation. I remove obvious shill and spam accounts daily, it’s a very common practice, but some are better at being subtle and manage to skate the line in a way that doesn’t get them a quick ban.
The question is whether it worth the trade-off of “censorship” (a stupid word for moderation/editorial decisions but it gets used a lot so here we are).