Nexaph testing

I see @Cain_SPC has decided to ignore me and my specific questions which I find deeply disappointing as someone who has defend them on this forum in the past, and who just last week released $1,000 dollars worth of positive 3rd party test results to the community on three different forums for free:


I also publicly endorsed their services in the FAQ I wrote that accompanied those results


He probably didn't know this because I'm not a schill and do not seek money or favors for my recommendations.

As a customer I actually do deserve answers to my questions, and if Cain isn't interested in providing them I can no longer in good faith recommend anyone use him, even as a backup option.
Honestly, I'm not trying to ignore your questions. I'm just trying to think of a way to answer them without the troll brigade using every single one of my words against me. With that being said, here we go:

The manufacturer/finisher we used in the past that had a failed sterility test had shut down and hasn't been used for our products since July. Since end of July early August we have been finishing in a new facility with smaller capacity. The issue of degradation from a couple of the previous batches have been addressed and hopefully wont happen in the future. Because of our uptick in demand, we tried new freeze drying curves to help with the production time. For some products this was a success while other products its better to do a slow and steady finish for them. If anyone is familiar with the freeze drying process, they can tell you it can take anywhere from 24-40 hours to finish a batch. From thermal treatment (4-8 hours), primary drying (16-24 hours), to secondary drying (4-8 hours). The excipients used in each formula can also affect timing and curve of the freeze drying process. With that being said:

Can i promise there wont be anymore issues in the future? No.
Can i promise that we will stand by our products and ensure that customers get what they paid for? Yes.

All in all we strive to provide our customers with quality products and will stand by them as we have shown in the past and will continue to do so in the future. I know the answers maybe are not what you are looking for specifically, but i hope to at least have answered some of your concerns.
 
I've stated multiple times that our production capacity isn't huge and that we are currently in the process of expanding. This is the reason most of the items currently are pre orders. There is a difference between pre orders and group buys. When the product is scheduled to be produced, we open up the pre orders to a certain amount of kits that are being produced, once they run out they run out. I think you have seen the uptick in demand in our products and can understand why we are doing this model instead currently. I don't see this as an issue because we back our products anyways, so if any issues do arise we address them and re ship them.
No need to get defensive with the "multiple times" comment. I can't keep up with the 30 odd communities I'm apart of. Thanks for the response.
 
Honestly, I'm not trying to ignore your questions. I'm just trying to think of a way to answer them without the troll brigade using every single one of my words against me.

Please answer based on the needs of your current and potential customers.

The manufacturer/finisher we used in the past that had a failed sterility test had shut down and hasn't been used for our products since July. Since end of July early August we have been finishing in a new facility with smaller capacity.

Is there any documentation you can share with us that will confirm this?

The issue of degradation from a couple of the previous batches have been addressed and hopefully wont happen in the future. Because of our uptick in demand, we tried new freeze drying curves to help with the production time. For some products this was a success while other products its better to do a slow and steady finish for them. If anyone is familiar with the freeze drying process, they can tell you it can take anywhere from 24-40 hours to finish a batch. From thermal treatment (4-8 hours), primary drying (16-24 hours), to secondary drying (4-8 hours). The excipients used in each formula can also affect timing and curve of the freeze drying process.

I appreciate your generally polite response in the face of so much pressure.

Is there any documentation you can provide us to confirm this too?

I am skeptical of your claim that histidine was never used with GLP-1s given multiple conversations that mention it and Jano's own comments, but even if I am willing to accept that, your response about how you made changes to your lyophilization process is still concerning and seems to validate my thoughts about your general judgement.

You made a change to "help with the production time", but did absolutely no QA to evaluate how that change would ultimately impact the safety of quality of your products. You also didn't notify your customers so they could alert you to any potential issues or choose to opt out of using the new peptides until you received more feedback about them.

Can i promise there wont be anymore issues in the future? No.

That's not very heartening. I would expect you to walk away from this experience with some specific thoughts about how you can better manage product changes, and a plan to implement new risk controls to prevent outcomes like this in the future.
 
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I think that last bit is key. It's not even necessarily promising there will be no issues in the future - but when you have a major issue, part of the post mortem of that issue should be figuring out what processes you can put in place to prevent that issue from occurring again.

Look into the "Five Why's" method and figure out what the root cause of the issue was, and figure out every step along the way that went wrong allowing that root cause to carry through to the end product. Then implement procedures and business practices that resolve the root cause and holes in the existing process that let the issue through.

Do this every time you have a major issue. Fix these holes every time once occurs. You still won't be able to promise there will be no more issues, but you will be able to say that you have put safeguards in place to prevent the *same* issue from happening again.
 
I think that last bit is key. It's not even necessarily promising there will be no issues in the future - but when you have a major issue, part of the post mortem of that issue should be figuring out what processes you can put in place to prevent that issue from occurring again.

Look into the "Five Why's" method and figure out what the root cause of the issue was, and figure out every step along the way that went wrong allowing that root cause to carry through to the end product. Then implement procedures and business practices that resolve the root cause and holes in the existing process that let the issue through.

Do this every time you have a major issue. Fix these holes every time once occurs. You still won't be able to promise there will be no more issues, but you will be able to say that you have put safeguards in place to prevent the *same* issue from happening again.

And this is exactly why I made my (admittedly quite harsh) comments about Cain not being a good fit for this business. There are no manuals for this, but you don't need a manual or advanced degree to understand basic root cause analysis, risk controls, and good customer communication, you need common sense.
 
And this is exactly why I made my (admittedly quite harsh) comments about Cain not being a good fit for this business. There are no manuals for this, but you don't need a manual or advanced degree to understand basic root cause analysis, risk controls, and good customer communication, you need common sense.

No offense intended by this message.

But I've never had good luck telling people how to run their business. If it's more lip service you want, he could say anything in this thread... It doesn't really matter what he says.

And unfortunately, we are not judged by our intentions. He'll either make it or he won't. I'm not sure how many mulligans he's allowed on this course. I suppose if someone is injured that might do it.

But I'm sure he realizes his error rate is higher than average. Asking for more lip service is just that... just words. And talk is cheap.
 
No offense intended by this message.

But I've never had good luck telling people how to run their business. If it's more lip service you want, he could say anything in this thread... It doesn't really matter what he says.

...
Asking for more lip service is just that... just words. And talk is cheap.

I don't expect Cain to respond to those specific comments because he can't. Whatever he did, he went about things the wrong way and there is no disputing that.

I said it for him to hear it and (hopefully) think carefully about how he is managing risk when it comes to his products and customer health. If something like this happens again, he can't say that no one warned him, and neither can anyone else who reads it and continues to buy from him.

Cain is making changes to his formulation process to make things go faster without fully examining the risks associated with those changes.

Hopefully he will stop because that's not safe, but if he doesn't at least it's out in the open now 🤷‍♀️
 
I don't expect Cain to respond to those specific comments because he can't. Whatever he did, he went about things the wrong way and there is no disputing that.

I said it for him to hear it and (hopefully) think carefully about how he is managing risk when it comes to his products and customer health. If something like this happens again, he can't say that no one warned him, and neither can anyone else who reads it and continues to buy from him.

Cain is making changes to his formulation process to make things go faster without fully examining the risks associated with those changes.

Hopefully he will stop because that's not safe, but if he doesn't at least it's out in the open now 🤷‍♀️
This is why i tell people to join my community telegram and not just take what people say on this forum at face value. Are we going to ignore the fact that we have had numerous tests after that Reta batch that all came back good and above standards? For all that aren't in the telegram community room, ill attach all the tests that we have had for our products since then.
 

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Some more testing.
 

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I think Cain's transparency is giving us a view to "how the sausage is made".

I am currently reviewing hundreds of test results posted on a popular peptide testing site. EVERY vendor has bad batches that either fail purity or mass, every single vendor. None of them are getting this level of scrutiny, because they would not provide the level of response and interaction that we are getting from Cain. From many, you would have a hard time getting replacement vials for a failed test. "You sent to Trust Pointe? We only accept results from Jano." I have seen this actual response from one of the CN vendors. Nexaph is sending replacements automatically.

This is the gray market and the inputs required (raws, filler, vials, stoppers, crimps) all introduce risks to the final product.

As customers the best thing we can do is test and try to hold vendors accountable for issues with quality. Plus, publicly call them out when they don't address the issue.
 
I think Cain's transparency is giving us a view to "how the sausage is made".

I am currently reviewing hundreds of test results posted on a popular peptide testing site. EVERY vendor has bad batches that either fail purity or mass, every single vendor. None of them are getting this level of scrutiny, because they would not provide the level of response and interaction that we are getting from Cain. From many, you would have a hard time getting replacement vials for a failed test. "You sent to Trust Pointe? We only accept results from Jano." I have seen this actual response from one of the CN vendors. Nexaph is sending replacements automatically.

This is the gray market and the inputs required (raws, filler, vials, stoppers, crimps) all introduce risks to the final product.

As customers the best thing we can do is test and try to hold vendors accountable for issues with quality. Plus, publicly call them out when they don't address the issue.
To be fair, until recently, that was Cains response as well when a Tirz came back under purity. It was even in his 99% gurantee disclaimer.

I think he just recently started utilizing trustpointe with the 3rd party tests.

With that said, your point stands. They all fail.

Cains history is why people give him more shit than everyone else. Cain knows that and he's trying to do everything he can to deliver to his customers to rid himself of the early days. I understand that, most should. I give cain business and I also question him when necessary (albeit no where near the witch hunt that occurs on peppys and here)

I have a simple rule for nexaph (as I do all vendors). I won't use it until I see a vendor test and a 3rd party one i was involved in. It's people using vials willy nilly that get them in trouble....like with the nexaph reta and the sry t60/t45
 
Just so we're clear about what my specific concerns are, I'm not all that worried about the fact that Nexaph has a bad batch. I am worried about the how and why behind that result.
I understand that and I think the response that we received is probably all that we are going to get. I also think this is a ton more info than most CN providers would share. What would Tracy say? My guess is there would be crickets.
 
I understand that and I think the response that we received is probably all that we are going to get. I also think this is a ton more info than most CN providers would share. What would Tracy say? My guess is there would be crickets.

I don't buy from QSC for that very reason and probably never will despite how popular they are

You get the treatment you accept, and if we constantly overlook the same problems they'll keep coming up.
 
Sorry, but what the fuck is wrong with this dude? Running a profitable peptide business isn't rocket science. You buy product from a reputable manufacturer or distributor, pay for some tests to confirm quantity (and where relevant sterility), then sell for cost + profit to people with some nice stickers on it.

That's the ENTIRE business model.

There's no need to do all of this weird shit. Cain appears to be an actual pathological liar

Anyway, someone should probably let the folks on the other forum know. Probably not me since I think the gator may be mad at me. @DwightTheDelight, @milos, @Bacchus, you all are in good standing. Any one of you want to take one for the team?



Yeah but he still tried it which is a problem on its own.
I will never order from Nexaph again
 
So it seems there is still some confusion regarding the histidine with the reta issue. Ill give a timeline of what happened so we are all clear.

1. Sent samples in to Jano, samples include Tesamorelin 10mg, TB4 10mg, Reta 12mg, Tirz 15mg all in the same package.
2. Janoshik receives samples and tests them. Analysis conducted on October 17th.
3. On October 18th Janoshik sends me test results of all 4, 3 of them had purity issues. He also sent me information on the low purity stating
"
Hello my friend,

the major impurities in some of the samples elute early and I am thinking maybe you have started using some new filler or something? "

4. I replied to Jano stating that histidine was used with Tesamorelin and TB4 and may have been used with Retatrutide as well. If i send you a sample of the histidine, can you test it against the samples and see if that might be why?
5. He obliged to test the histidine against the samples and inform me.
6. I announced in the Telegram group on October 18th "
We received our test report today for the Reta 12mg. We noticed that the purity was below 99%. We contacted Jano to get clarity on why this may have happened and he informed us the impurity may be from a filler/excipient we used. We are sending him a sample of the excipient (histidine) to test separately and to recalculate the purity.
If purity after re calculation is still below 99%, we will reship the Reta 12mg to everyone who purchased it."
7. Retest came back, histidine was detected in Tesamorelin and TB4 but was not detected in Retatrutide.
8. I informed telegram group that histidine wasn't the issue and the reta still came back below purity, i set a schedule for the re ship of the product.


All in all, i was too hasty in announcing that the impurity may have been histidine when in fact it was never even used with the Retatrutide. But i wanted to inform everyone that there was an issue with that reta batch asap as soon as i found out so people can make an informed decision on if they should use it or not.

The test reports that were sent:
https://janoshik.com/tests/50675-Tesamorelin_10mg_Blue_cap_Purple_crimp_HG9U96VP7A69
https://janoshik.com/tests/50676-TB4_10mg_Orange_cap_Purple_crimp_1ZAE7U6VP7EF
https://janoshik.com/tests/50677-Retatrutide_12mg_Neon_green_cap_Purple_crimp_4AL3Y8QUVG64
https://janoshik.com/tests/50678-Tirzepatide_15mg_Transparent_cap_Purple_crimp_53UEEK6VBD4Z
 

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i
Thanks for pushing this in the other forum, devyn. I know it's not easy to have a go against so many dissenting opinions, but I appreciate you doing that the same way I appreciate Cain coming in here to explain. Neither are particularly easy. I hope this continues to happen.

I feel fairly satisfied with his final response in gator land, are you feeling the same or am I missing something?
I couldn't find his response in gator land. Granted, I was afraid of getting bitten and only stayed there for a short time. It seems to me that Cain makes too much of an effort to explain things when he should say something to the effect of "I'm just a reseller" or "I bought a powder. I thought it was fine. I didn't understand that I should have asked what additives it contains before I stuck it in vials. Now I ask." Cain would do better if he didn't answer so many questions that results in Cain getting caught trying to falsely portray himself as a manufacturer. Cain does receive much criticism that likely has to do with his history.
 
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I couldn't find his response in gator land. Granted, I was afraid of getting bitten and only stayed there for a short time. It seems to me that Cain makes too much of an effort to explain things when he should say something to the effect of "I'm just a reseller" or "I bought a powder. I thought it was fine. I didn't understand that I should have asked what additives it contains before I stuck it in vials. Now I ask." Cain would do better if he didn't answer so many questions that results in Cain getting caught trying to falsely portray himself as a manufacturer. Cain does receive much criticism that likely has to do with his history.

Specifically these two were what I was referring to.

Screenshot_20241127_153304_Samsung Internet.jpg
Screenshot_20241127_153228_Samsung Internet.jpg
 
I couldn't find his response in gator land. Granted, I was afraid of getting bitten and only stayed there for a short time. It seems to me that Cain makes too much of an effort to explain things when he should say something to the effect of "I'm just a reseller" or "I bought a powder. I thought it was fine. I didn't understand that I should have asked what additives it contains before I stuck it in vials. Now I ask." Cain would do better if he didn't answer so many questions that results in Cain getting caught trying to falsely portray himself as a manufacturer. Cain does receive much criticism that likely has to do with his history.

Seems like too many words were used...

Too many words used before sale. Before testing. After testing. Now. Then.

The root cause is overuse of words.

1732743354817.png
 
Is my Reta part of the compromised batch or no? Just catching up on this thread but I’m a Customer and haven’t been following lately. Just wondering. Thx!
 

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It's being replaced for free anyway. May as well, someone will be happy to have it, the only issue seems to be that it's degraded a bit. Other people will keep testing it, and name brand only requires 97% purity. If it degrades slowly enough someone will want it.

I think what made me most nervous about that batch is the wording jano used in the picture Cain shared - something along the lines of major impurities at the beginning of the read. I obviously have no knowledge about any of this stuff, but that makes me worried about it's safety. Do you think that's dumb reasoning to be worried and I'm overreacting?
 
I think what made me most nervous about that batch is the wording jano used in the picture Cain shared - something along the lines of major impurities at the beginning of the read. I obviously have no knowledge about any of this stuff, but that makes me worried about it's safety. Do you think that's dumb reasoning to be worried and I'm overreacting?
I don't think it's dumb at all, but I think once we cut through all the mess, the result was that it's degrading faster than expected due to the new dehydration process. I'd wait for the repeat tests over time before coming to a decision. You're getting a free replacement anyway. Someone will be willing to fork over some cash on the gamble that it tests fine, and if you are uncomfortable, that's also fair.

But.... People like oyster exist. Someone will buy it. Just be honest about which batch it is.
 
I don't think it's dumb at all, but I think once we cut through all the mess, the result was that it's degrading faster than expected due to the new dehydration process. I'd wait for the repeat tests over time before coming to a decision. You're getting a free replacement anyway. Someone will be willing to fork over some cash on the gamble that it tests fine, and if you are uncomfortable, that's also fair.

But.... People like oyster exist. Someone will buy it. Just be honest about which batch it is.
I appreciate that, chmuse. I'd really love to be able to use it, so I think I'll take your advice and hang on to it to see how this all plays out with future tests. I can use the second batch first.
 
Can you tell me where you posted in the other forum? I wanted to respond to a thread I was tagged in but Gator locked it before I got there.
Nexa Orders: Who Likes Em? In Quality Awareness

Just scroll past me talking about Justin Bieber.

And sorry, that thread was locked because of me.
 
Nexa Orders: Who Likes Em? In Quality Awareness

Just scroll past me talking about Justin Bieber.

And sorry, that thread was locked because of me.
This message is approaching a beautiful haiku, so I had chatgpt take it all the way….

Nexa orders rise,

Bieber chatter scrolls away—

Locked thread, my regret.
 
This message is approaching a beautiful haiku, so I had chatgpt take it all the way….

Nexa orders rise,

Bieber chatter scrolls away—

Locked thread, my regret.
Nah. I regret making myself look dumb though. My pretty little empty head was on full display.
 
Is my Reta part of the compromised batch or no? Just catching up on this thread but I’m a Customer and haven’t been following lately. Just wondering. Thx!
Not according to the jano QR code on your container. The bad batch was in this timeframe though.
 
I appreciate that, chmuse. I'd really love to be able to use it, so I think I'll take your advice and hang on to it to see how this all plays out with future tests. I can use the second batch first.
I am part of a testing group that is attempting to answer this question. I am not sure that I will be permitted to share the results publicly but will at least give you a thumbs up or down. I've pinned 3mg (so far) out of one of them and I am still alive.
 
Not according to the jano QR code on your container. The bad batch was in this timeframe though.

This was the batch I received and it was replaced.

I am part of a testing group that is attempting to answer this question. I am not sure that I will be permitted to share the results publicly but will at least give you a thumbs up or down. I've pinned 3mg (so far) out of one of them and I am still alive.

I appreciate you doing this!
 
Nah. I regret making myself look dumb though. My pretty little empty head was on full display.

You didn't play a part in that and you didn't look dumb. It was 100% mine and oyster's love fest that caused that thread to be axed, so don't feel bad at all.

I don't feel bad and I'm the one who caused it. 🤣
 
You didn't play a part in that and you didn't look dumb. It was 100% mine and oyster's love fest that caused that thread to be axed, so don't feel bad at all.

I don't feel bad and I'm the one who caused it. 🤣
I'll let you take the blame, then. It makes me look better if I don't admit I was being a jerk.
 
Said my peace about Nexaph in the other forum. I don't really expect it to land given that everyone over there IS really defensive of Nexaph, but that's not surprising given how the forum started.

Hopefully they'll receive it differently with time.
 
Said my peace about Nexaph in the other forum. I don't really expect it to land given that everyone over there IS really defensive of Nexaph, but that's not surprising given how the forum started.

Hopefully they'll receive it differently with time.
Your suggestions aren't wrong or unreasonable, and I do hope he does something along the lines of your oyster bay suggestion. He already has shown he's willing to pay for vials sent in for testing via third party; I like the idea of also having a small group of people given a free vial to try for a few weeks as willing guinea pigs before rolling out new formulations.

I think it's just that people have different cost/risk/benefits priorities than you do, not that we don't understand where you are coming from.

The information is now available on both forums; I would hope anyone buying something to inject has the forethought to do the reading into the vendor they choose and make their own assessment on the risk they're willing to take.
 
Your suggestions aren't wrong or unreasonable, and I do hope he does something along the lines of your oyster bay suggestion. He already has shown he's willing to pay for vials sent in for testing via third party; I like the idea of also having a small group of people given a free vial to try for a few weeks as willing guinea pigs before rolling out new formulations.

I think it's just that people have different cost/risk/benefits priorities than you do, not that we don't understand where you are coming from.

The information is now available on both forums; I would hope anyone buying something to inject has the forethought to do the reading into the vendor they choose and make their own assessment on the risk they're willing to take.
This is how Netflix documentaries are made.
 
Said my peace about Nexaph in the other forum. I don't really expect it to land given that everyone over there IS really defensive of Nexaph, but that's not surprising given how the forum started.

Hopefully they'll receive it differently with time.
A $160 kit of t30 bought out the entire forum.
 
I like gatorland. Alligator has specific opinions. They're not the be all and end all. I do trust that he (1) is a smart guy and (2) says what he says because he sincerely believes it. I tend to believe that what you buy from Nexaph is relatively safe and that folks tend to be harder on Cain. With that said, Cain has been caught lying and doing other deceptive things. While he is a safe from gators and crocodiles, I don't plan on trying to save him if anything else attacks him.
I would respectfully suggest you be less trusting and more skeptical of all in this community. Follow facts, not personalities.
 
I would respectfully suggest you be less trusting and more skeptical of all in this community. Follow facts, not personalities.

I completely agree with your advice here, but then had to apply it to you as well and now I'm caught in a loop of not trusting you, but then trusting you again, because I believe what you said is a fact and repeating the process.

I've been stuck in this loop since you posted.
 

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