Nexaph testing

[keangkong]

IMHO - I'm a 3x customer of Nexa and I'm aware of the history. Cain offers some products as a "pre buy" at a heavily discounted price from other CN or GB sources. The price is increased when they are listed as in stock on the site which is a huge benefit to me. I have my own sheet of trending prices for various peps and sources. Personally, I know if I have an issue of any kind, Cain will work with me towards an acceptable solution. I think it's really a question of personal comfort level for all of us. He has a vested interest in ensuring the safety and efficacy of his products. I think we would be hard pressed to find any of the CN sources (Tracy, Alan, Lisa, Olina, Rebecca, etc.) answering questions Cain has answered. I'm a single mom working harder than an ugly stripper who just wants to be healthy and skinny so be nice y'all

I had never thought of that: An ugly stripper has to work harder than one who is better looking.

 

[Lazerteeth1]

I'm a single mom working harder than an ugly stripper

This is the most diabolical shit I've ever heard. I love it.

 

[noteablequotable]

I see @Cain_SPC has decided to ignore me and my specific questions which I find deeply disappointing as someone who has defended them on this forum in the past, and who just last week released $1,000 dollars worth of positive 3rd party test results to the community on three different forums for free:

Airtable | Everyone's app platform

Airtable is a low-code platform for building collaborative apps. Customize your workflow, collaborate, and achieve ambitious outcomes. Get started for free.

airtable.com

I also publicly endorsed their services in the FAQ I wrote that accompanied those results

FAQ for Noteablequoteables’s Test Results

FAQ for Noteablequoteables’s Peptide Tests Link To Results Why did you use Vanguard for your testing? Did they pay you to promote them? I was not paid to promote Vanguard and I was not offered any discounts (although I would have appreciated one). The #1 reason I chose Vanguard was cost. Onc...

docs.google.com

He probably didn't know this because I'm not a schill and do not seek money or favors for my recommendations.

As a customer I actually do deserve answers to my questions, and if Cain isn't interested in providing them I can no longer in good faith recommend anyone use him, even as a backup option.

 

[brentm]

I think a big glitch is that he said here in this thread that he didn't use histidine in RETA. Only to TESA.

But then in this screen he said he used histamine in RETA.

P

Post in thread 'Nexaph testing'

Yesterday at 4:44 PM

This message says you used histidine in Reta…
View attachment 3914

a larger snip of the convo….

• PopTart

• 
• 
• 

Which is it?

 

[Lazerteeth1]

Right at the very top of the list.

Nexaph.

Corruption for sure.

Bro said corruption...like bro it's a fucking list made by some guy is Texas. Touch grass lol

 

[Cain_SPC]

I see @Cain_SPC has decided to ignore me and my specific questions which I find deeply disappointing as someone who has defend them on this forum in the past, and who just last week released $1,000 dollars worth of positive 3rd party test results to the community on three different forums for free:

Airtable | Everyone's app platform

Airtable is a low-code platform for building collaborative apps. Customize your workflow, collaborate, and achieve ambitious outcomes. Get started for free.

airtable.com

I also publicly endorsed their services in the FAQ I wrote that accompanied those results

FAQ for Noteablequoteables’s Test Results

FAQ for Noteablequoteables’s Peptide Tests Link To Results Why did you use Vanguard for your testing? Did they pay you to promote them? I was not paid to promote Vanguard and I was not offered any discounts (although I would have appreciated one). The #1 reason I chose Vanguard was cost. Onc...

docs.google.com

He probably didn't know this because I'm not a schill and do not seek money or favors for my recommendations.

As a customer I actually do deserve answers to my questions, and if Cain isn't interested in providing them I can no longer in good faith recommend anyone use him, even as a backup option.

Honestly, I'm not trying to ignore your questions. I'm just trying to think of a way to answer them without the troll brigade using every single one of my words against me. With that being said, here we go:

The manufacturer/finisher we used in the past that had a failed sterility test had shut down and hasn't been used for our products since July. Since end of July early August we have been finishing in a new facility with smaller capacity. The issue of degradation from a couple of the previous batches have been addressed and hopefully wont happen in the future. Because of our uptick in demand, we tried new freeze drying curves to help with the production time. For some products this was a success while other products its better to do a slow and steady finish for them. If anyone is familiar with the freeze drying process, they can tell you it can take anywhere from 24-40 hours to finish a batch. From thermal treatment (4-8 hours), primary drying (16-24 hours), to secondary drying (4-8 hours). The excipients used in each formula can also affect timing and curve of the freeze drying process. With that being said:

Can i promise there wont be anymore issues in the future? No.
Can i promise that we will stand by our products and ensure that customers get what they paid for? Yes.

All in all we strive to provide our customers with quality products and will stand by them as we have shown in the past and will continue to do so in the future. I know the answers maybe are not what you are looking for specifically, but i hope to at least have answered some of your concerns.

 

[nccane]

I've stated multiple times that our production capacity isn't huge and that we are currently in the process of expanding. This is the reason most of the items currently are pre orders. There is a difference between pre orders and group buys. When the product is scheduled to be produced, we open up the pre orders to a certain amount of kits that are being produced, once they run out they run out. I think you have seen the uptick in demand in our products and can understand why we are doing this model instead currently. I don't see this as an issue because we back our products anyways, so if any issues do arise we address them and re ship them.

No need to get defensive with the "multiple times" comment. I can't keep up with the 30 odd communities I'm apart of. Thanks for the response.

 

[noteablequotable]

Honestly, I'm not trying to ignore your questions. I'm just trying to think of a way to answer them without the troll brigade using every single one of my words against me.

Please answer based on the needs of your current and potential customers.

The manufacturer/finisher we used in the past that had a failed sterility test had shut down and hasn't been used for our products since July. Since end of July early August we have been finishing in a new facility with smaller capacity.

Is there any documentation you can share with us that will confirm this?

The issue of degradation from a couple of the previous batches have been addressed and hopefully wont happen in the future. Because of our uptick in demand, we tried new freeze drying curves to help with the production time. For some products this was a success while other products its better to do a slow and steady finish for them. If anyone is familiar with the freeze drying process, they can tell you it can take anywhere from 24-40 hours to finish a batch. From thermal treatment (4-8 hours), primary drying (16-24 hours), to secondary drying (4-8 hours). The excipients used in each formula can also affect timing and curve of the freeze drying process.

I appreciate your generally polite response in the face of so much pressure.

Is there any documentation you can provide us to confirm this too?

I am skeptical of your claim that histidine was never used with GLP-1s given multiple conversations that mention it and Jano's own comments, but even if I am willing to accept that, your response about how you made changes to your lyophilization process is still concerning and seems to validate my thoughts about your general judgement.

You made a change to "help with the production time", but did absolutely no QA to evaluate how that change would ultimately impact the safety of quality of your products. You also didn't notify your customers so they could alert you to any potential issues or choose to opt out of using the new peptides until you received more feedback about them.

Can i promise there wont be anymore issues in the future? No.

That's not very heartening. I would expect you to walk away from this experience with some specific thoughts about how you can better manage product changes, and a plan to implement new risk controls to prevent outcomes like this in the future.

 

[hexagonal]

I think that last bit is key. It's not even necessarily promising there will be no issues in the future - but when you have a major issue, part of the post mortem of that issue should be figuring out what processes you can put in place to prevent that issue from occurring again.

Look into the "Five Why's" method and figure out what the root cause of the issue was, and figure out every step along the way that went wrong allowing that root cause to carry through to the end product. Then implement procedures and business practices that resolve the root cause and holes in the existing process that let the issue through.

Do this every time you have a major issue. Fix these holes every time once occurs. You still won't be able to promise there will be no more issues, but you will be able to say that you have put safeguards in place to prevent the *same* issue from happening again.

 

[noteablequotable]

I think that last bit is key. It's not even necessarily promising there will be no issues in the future - but when you have a major issue, part of the post mortem of that issue should be figuring out what processes you can put in place to prevent that issue from occurring again.

Look into the "Five Why's" method and figure out what the root cause of the issue was, and figure out every step along the way that went wrong allowing that root cause to carry through to the end product. Then implement procedures and business practices that resolve the root cause and holes in the existing process that let the issue through.

Do this every time you have a major issue. Fix these holes every time once occurs. You still won't be able to promise there will be no more issues, but you will be able to say that you have put safeguards in place to prevent the *same* issue from happening again.

And this is exactly why I made my (admittedly quite harsh) comments about Cain not being a good fit for this business. There are no manuals for this, but you don't need a manual or advanced degree to understand basic root cause analysis, risk controls, and good customer communication, you need common sense.

 

[brentm]

And this is exactly why I made my (admittedly quite harsh) comments about Cain not being a good fit for this business. There are no manuals for this, but you don't need a manual or advanced degree to understand basic root cause analysis, risk controls, and good customer communication, you need common sense.

No offense intended by this message.

But I've never had good luck telling people how to run their business. If it's more lip service you want, he could say anything in this thread... It doesn't really matter what he says.

And unfortunately, we are not judged by our intentions. He'll either make it or he won't. I'm not sure how many mulligans he's allowed on this course. I suppose if someone is injured that might do it.

But I'm sure he realizes his error rate is higher than average. Asking for more lip service is just that... just words. And talk is cheap.

 

[noteablequotable]

No offense intended by this message.

But I've never had good luck telling people how to run their business. If it's more lip service you want, he could say anything in this thread... It doesn't really matter what he says.

...
Asking for more lip service is just that... just words. And talk is cheap.

I don't expect Cain to respond to those specific comments because he can't. Whatever he did, he went about things the wrong way and there is no disputing that.

I said it for him to hear it and (hopefully) think carefully about how he is managing risk when it comes to his products and customer health. If something like this happens again, he can't say that no one warned him, and neither can anyone else who reads it and continues to buy from him.

Cain is making changes to his formulation process to make things go faster without fully examining the risks associated with those changes.

Hopefully he will stop because that's not safe, but if he doesn't at least it's out in the open now