Ofc from the millions $ in that wallet, his miseable $38 is what's going to make me rich so we decided to steal it. Dumbass Duck
QSC is screwing around over a $135 credit!
- Thread starter violetv
- Start date
Seriously maybe I am dumb.
But did you really understood the issue he's bringing up here, call me an idiot and explain to me how you decided that he's right and we are wrong based on that incomprehensible
BS he posted, how did you made the calculations?
But did you really understood the issue he's bringing up here, call me an idiot and explain to me how you decided that he's right and we are wrong based on that incomprehensible
BS he posted, how did you made the calculations?
The shorted crypto transfers and fluctuations issues were time and energy consuming in the past, from today, all Bitcoin orders will be quoted in BTC currency instead of USD.
The assistants will give you the Bitcoin value with several digits and you will have to pay the exact amount required.
The payments are allowed and hash to be sent within 12 hours, if the buyer didn't have the Bitcoins ready within 12 hours, he will need to ask for an updated quotation of corresponding Bitcoin value of his order.
If he send shorted money, like less than the Bitcoin amount required, or send after more than 12 hours, and some fluctuation happened that we received less than what it should be received, the difference will be required to be paid in stable coin, and the amount won't be refundable.
If you want to avoid this restrictions of time, use stable coins like USDT or USDC.
The assistants will give you the Bitcoin value with several digits and you will have to pay the exact amount required.
The payments are allowed and hash to be sent within 12 hours, if the buyer didn't have the Bitcoins ready within 12 hours, he will need to ask for an updated quotation of corresponding Bitcoin value of his order.
If he send shorted money, like less than the Bitcoin amount required, or send after more than 12 hours, and some fluctuation happened that we received less than what it should be received, the difference will be required to be paid in stable coin, and the amount won't be refundable.
If you want to avoid this restrictions of time, use stable coins like USDT or USDC.
Last edited:
noteablequotable
Registered
I think you may be referring to me, and my comments were pretty harsh. From my perspective this isn't about the credit as much as it's about the fact that QSC has had this customers money for months and there have been so many problems:
They pay and wait patiently for months, then find out after they send money that the product is gone. They were willing to continue waiting but are told that is not an option so they just have to leave the money with you.
They finally find something they want to purchase and everything seems fine. Then, right before the product ships they are told they need to pay more because the value of their credit has decreased even though price of BTC has gone up. It's just a big headache, and you've had the BTC the whole time. They still have no products.
Why not just issue a fixed credit amount in USD when this happens if you don't want to send the BTC back? That way there are no accounting issues. If you think the price of BTC will continue to go up it works in your favor.
I still think it's a headache to wait for months and not get product though.
Our shipments to most of countries are within 2-4 weeks.
It's buyers choices when they want to keep credit for months.
When a buyer have a small credit due to out of stock item, he can ask for refund.
We give him the option of refund or credit, or change to something else.
He claimed he have left $135 credit out of his idk $1200-$1300 order value.
Which means we already delivered the rest and he choosed to keep a credit from august.
There is no orders that are supposed to wait over a month to be delivered.
Our lines and shipments are pretty fast, maybe not the fastest, but most of orders take to USA and EU and Australia about 3 weeks average for international
keangkong
Member
Using stable coins seems like the way to go.
Wow, I didn't need to confirm credit, your rep did that and it's not that complicated. In fact that message that I posted has your internal invoice numbers. You can look up my order there.
First, the blockchair website shows the value of the BTC sent at the transaction time. Anyone can verify that price.
Let me make this simple.
1.
August 26 order placed
1065 for inventory in US Warehouse
135 pre-order
Your rep told me to pay 1100.
blockchair.com
2.
I added another product to my order for $115
blockchair.com
3.
Your rep gave me the wrong total so I sent another 100.
blockchair.com
4.
Your finance department confirmed all the payments.
5.
I was told the pre-order is out of stock. Your rep told me $135 credit, which should be obvious, nothing changed.
6.
Told that all of a sudden I don't have enough credit?
7.
My total payments are 1100+115+100=1315
Verified by your accounting department 3 months ago.
My orders received cost 1065+115= 1180
My credit is 1315-1180=135
So, I hope that's clear enough. It seems like all the other people in this forum understood my first post but maybe this will clarify things.
My issue is just trying to get my credit used and resolving your issue with the pre-order. It's not my fault that not enough was produced.
Like you said, you have millions in that address so what is the issue with just shipping my order? I've already ordered thousands worth of product before so why do I want to scam over such a small amount? This has just become a royal pain in the ass. I've tried to resolve this over Whatsapp before posting here.
First, the blockchair website shows the value of the BTC sent at the transaction time. Anyone can verify that price.
Let me make this simple.
1.
August 26 order placed
1065 for inventory in US Warehouse
135 pre-order
Your rep told me to pay 1100.
Bitcoin transaction f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9
Check out Bitcoin transaction, hash: f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9, date: Aug 26, 2024 17:32:21 UTC.
blockchair.com
2.
I added another product to my order for $115
Bitcoin transaction cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0
Check out Bitcoin transaction, hash: cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0, date: Aug 27, 2024 03:24:12 UTC.
blockchair.com
3.
Your rep gave me the wrong total so I sent another 100.
Bitcoin transaction 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573
Check out Bitcoin transaction, hash: 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573, date: Aug 27, 2024 07:12:18 UTC.
blockchair.com
4.
Your finance department confirmed all the payments.
5.
I was told the pre-order is out of stock. Your rep told me $135 credit, which should be obvious, nothing changed.
6.
Told that all of a sudden I don't have enough credit?
7.
My total payments are 1100+115+100=1315
Verified by your accounting department 3 months ago.
My orders received cost 1065+115= 1180
My credit is 1315-1180=135
So, I hope that's clear enough. It seems like all the other people in this forum understood my first post but maybe this will clarify things.
My issue is just trying to get my credit used and resolving your issue with the pre-order. It's not my fault that not enough was produced.
Like you said, you have millions in that address so what is the issue with just shipping my order? I've already ordered thousands worth of product before so why do I want to scam over such a small amount? This has just become a royal pain in the ass. I've tried to resolve this over Whatsapp before posting here.
Like everyone else, and like any business, some buyers will be complicated, more than others
Some are easy, can make 100 order a year with no issue, and some will have an issue since his first orders.
Issues on vendor ends exists, and so are on buyer ends.
the more you buy, the more orders you get, your small stastic probability will increase, that's simple maths.
A buyer will report a negative experience in 90% of cases in public and will make a postive feedback in 10% of cases. It's pretty human and normal, so you won't find people creating threads "QSC orders went great" and same for all vendors. We are not complaining about that but just stating facts that if you are seeing many issues, it's because there any maaany orders and the Bitcoin wallet can tell you an idea, so that's less than 0.1% of issues that you will see raised, but a 0.1% of thousands of orders monthly will become something that looks like frequent, while it's not.
Ordering process is easy, sometime it just requires a minimum communication and emails to get an order done. Some will make it harder.
We saw ourselves that in most of posts done in this forum the OP was the one who fucked up and not the source.
We try to do our best to provide a good service. But we aren't perfect and we are working on every recurent issue to be solved.
Let's see the history.
Purity issues, it took a while, but it's solved, you check the last tests all of them close to 99.5-99.9% purity, all overfilled.
Color of tops are now also reported many times, not because we send you the different colors, but most of buyers can't keep up with the continuous flow of new tests.
he didn't find the yellow tops tirz 30mg, and he was thinking he will get brown, because he missed the price list that had the yellow tops... not because it's untested. A promo usually ends with all the batch of 1000 kits or most sold out, lasts 3-4 days, so of course it's gonna be complicated for the buyer to keep the track on lab tests, and first thing he will do, when he receives his pack is to report: " oh qsc sent me wrong item, or untested product " and then when I come, "calm down boy, here is the jano link".
Shipping is fast for 99% of orders, it rarely takes more than 3 weeks, like any international source and it's been the cased since 3 months or more.
What happens if it takes longer, lost maybe? we reship , as simple as that, we've always made our buyers whole.
Tracking numbers, indeed, I am working on this, so that the buyers can get them faster instead of requiring them each time, I have also set a punishment system today so that the assistants should gives trackings number and codes ASAP before that the buyer request them.
I am working on every pending issue, that is unsolved, and still if we were that bad, we won't be that successful, and you know how much demand there is on our products, indeed we have a very high volume that it happens that sometime we are unable to fullfill while keeping the best customer service, but we try our best, and I've been hiring more and more personnel and training them to keep up with the demand, sometimes it takes time, but at the end, we always fix the issue.
In case there any unsolved issue, I've had a customer service email I deal with personnally : tracy@sigmachemical.com.cn
Now that we are talking , that email have only 5 emails now:
Customers can spend less time to solve their issues if they came to me instead of making a whole public posts where 80% of info is missing. People like attention.
idk what do you expect more from me to do, but I believe I am doing my best
Some are easy, can make 100 order a year with no issue, and some will have an issue since his first orders.
Issues on vendor ends exists, and so are on buyer ends.
the more you buy, the more orders you get, your small stastic probability will increase, that's simple maths.
A buyer will report a negative experience in 90% of cases in public and will make a postive feedback in 10% of cases. It's pretty human and normal, so you won't find people creating threads "QSC orders went great" and same for all vendors. We are not complaining about that but just stating facts that if you are seeing many issues, it's because there any maaany orders and the Bitcoin wallet can tell you an idea, so that's less than 0.1% of issues that you will see raised, but a 0.1% of thousands of orders monthly will become something that looks like frequent, while it's not.
Ordering process is easy, sometime it just requires a minimum communication and emails to get an order done. Some will make it harder.
We saw ourselves that in most of posts done in this forum the OP was the one who fucked up and not the source.
We try to do our best to provide a good service. But we aren't perfect and we are working on every recurent issue to be solved.
Let's see the history.
Purity issues, it took a while, but it's solved, you check the last tests all of them close to 99.5-99.9% purity, all overfilled.
Color of tops are now also reported many times, not because we send you the different colors, but most of buyers can't keep up with the continuous flow of new tests.
he didn't find the yellow tops tirz 30mg, and he was thinking he will get brown, because he missed the price list that had the yellow tops... not because it's untested. A promo usually ends with all the batch of 1000 kits or most sold out, lasts 3-4 days, so of course it's gonna be complicated for the buyer to keep the track on lab tests, and first thing he will do, when he receives his pack is to report: " oh qsc sent me wrong item, or untested product " and then when I come, "calm down boy, here is the jano link".
Shipping is fast for 99% of orders, it rarely takes more than 3 weeks, like any international source and it's been the cased since 3 months or more.
What happens if it takes longer, lost maybe? we reship , as simple as that, we've always made our buyers whole.
Tracking numbers, indeed, I am working on this, so that the buyers can get them faster instead of requiring them each time, I have also set a punishment system today so that the assistants should gives trackings number and codes ASAP before that the buyer request them.
I am working on every pending issue, that is unsolved, and still if we were that bad, we won't be that successful, and you know how much demand there is on our products, indeed we have a very high volume that it happens that sometime we are unable to fullfill while keeping the best customer service, but we try our best, and I've been hiring more and more personnel and training them to keep up with the demand, sometimes it takes time, but at the end, we always fix the issue.
In case there any unsolved issue, I've had a customer service email I deal with personnally : tracy@sigmachemical.com.cn
Now that we are talking , that email have only 5 emails now:
Customers can spend less time to solve their issues if they came to me instead of making a whole public posts where 80% of info is missing. People like attention.
idk what do you expect more from me to do, but I believe I am doing my best
keangkong
Member
If you're going to make a public post complaining about a specific problem with a vendor and the vendor wants to address it, providing that information will help the vendor locate the information. When you don't reveal your name and email yet complain, you're not offering the vendor an opportunity to cure the problem. Tracy has provided his direct email for you to use if you're having problems with an assistant. As to the suggestion that we ban a particular vendor from the forum, you're talking about the vendor who is probably the most popular of the vendors. I know SSA was banned but that was for making fake user accounts to brag about SSA products. You are free to criticize QSC, as you have done. I consider it a good thing that it's hard to get banned from this forum; you really have to work hard at it. I can spend all day criticizing the glp1forum and the moderators may make a sarcastic remark or two but that's it.
Wow, I didn't need to confirm credit, your rep did that and it's not that complicated. In fact that message that I posted has your internal invoice numbers. You can look up my order there.
First, the blockchair website shows the value of the BTC sent at the transaction time. Anyone can verify that price.
Let me make this simple.
1.
August 26 order placed
1065 for inventory in US Warehouse
135 pre-order
View attachment 4152
Your rep told me to pay 1100.
Bitcoin transaction f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9
Check out Bitcoin transaction, hash: f8f1b55272142ad23b81e342f982d0654ea9261024368045edca43bee54912e9, date: Aug 26, 2024 17:32:21 UTC.
2.
I added another product to my order for $115
Bitcoin transaction cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0
Check out Bitcoin transaction, hash: cd5f192586bca02cd92d9545f7a19a348123d22bf679a4f32ccfd258790417f0, date: Aug 27, 2024 03:24:12 UTC.
3.
Your rep gave me the wrong total so I sent another 100.
Bitcoin transaction 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573
Check out Bitcoin transaction, hash: 22d5f7650812a5b1bfc640059fc7a9d2bed2590008c65cbabae4d8ce489df573, date: Aug 27, 2024 07:12:18 UTC.
View attachment 4154
4.
Your finance department confirmed all the payments.
View attachment 4156
5.
I was told the pre-order is out of stock. Your rep told me $135 credit, which should be obvious, nothing changed.
View attachment 4157
6.
Told that all of a sudden I don't have enough credit?
View attachment 4159
7.
My total payments are 1100+115+100=1315
Verified by your accounting department 3 months ago.
My orders received cost 1065+115= 1180
My credit is 1315-1180=135
So, I hope that's clear enough. It seems like all the other people in this forum understood my first post but maybe this will clarify things.
My issue is just trying to get my credit used and resolving your issue with the pre-order. It's not my fault that not enough was produced.
Like you said, you have millions in that address so what is the issue with just shipping my order? I've already ordered thousands worth of product before so why do I want to scam over such a small amount? This has just become a royal pain in the ass. I've tried to resolve this over Whatsapp before posting here.
So based on this screenshot, first you didn't order from me, the proof is that signature, which is not any of the contact info I posted in the forum, nor any other forum or plateform, can we agree on this first?
you are using alisa email or something like that
Like I said I didn't keep credit from August, it was a pre-order which I was suppose to receive product but not enough was produced so I got screwed.
I never said I ordered from you. Just from QSC.
Alisa-Qingdao Sigma Chemical • info@sigmachemical.com.cn
LaughingDuck
New_Member
How about stop accepting bitcoin if it's an issue and just use Usdt? Blaming customers isnt helping you
My name is Tracy
Since 3 years , I've been the one and only public sales agent in all forums.
Including meso rx forum english and french, spanish foromusclo, Professional muscle forum, glp-1 forum, Discord, pepchat, telegram, peppys..
During these whole 3 years, the only contact info I posted is:
Email: sigma@sigmachemical.com.cn
Whatsapp: +86 16503300980
and for customer service: tracy@sigmachemical.com.cn
BUT you choosed to use an email and whatsapp, that was never posted by me, to place your order, it's like having your order screwed in California, in an LA walmart and going to another Walmart in Texas complaining about it.
Sorry, I can't help you, that's not my orders nor the contact info I posted. The only way to get your orders solved is to deal with thoses contacts direcly, and no one here will be able to help you.
It's not an issue for us to use Bitcoin.
I won't stop using the most popular crypto route because one buyer can't use it properly in a way to send correct amount instead of shorted amount.
He should switch to usdt next time.
That said, I made an improvement of process and I am starting the new system of quotation from today for bitcoin, that will be based on bitcoin value instead of USD, it should help avoiding a lot of headache in the future, that said, it's a small headache that you will have with a minority, freshly newbie with bitcoin, who mainly don't take in consideration the fees and stuff like that.
Jailbreak7
Registered
What is the QSC policy regarding handling long-standing orders or store credits from BTC transactions.. ie if I sent 0.01BTC that was $650 at the time.. and now a few months later I'd ask for refund - do I get 0.01 back or do I get less (based on current valuation)?
keangkong
Member
People who don't appreciate Tracy's blunt talk may wish to use a more expensive vendor that provides more polite customer service. Many people will continue to order through Tracy because they trust him. People who haven't ordered from QSC should do a search and read the comments, both pro and con, about QSC before ordering.
I've ordered from over 3 years ago and used the same contact but you're saying that QSC is a different company than the one you are with?
Tell me then, how do I complain to the corporate office?
To me if one Walmart treats me like shit and no one is helping me then I'm going to assume it's a systemic problem and avoid all Walmarts. Sorry if yours is the only good one but how would I know that? It's all called Walmart.
From now on, the assistant won't tell you to send 650 USD
But they will tell you to send 0.0067497 BTC to be paid within 12 hours.
